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an error occurred during movie encoding

To summarize: I imported DV files from a digital camcorder using iMovie. I edited together a simple movie with iMovie. I set up a DVD using iDVD. When I try to burn my movie it seems to encode the video okay. Right at the completion of encoding the audio files I get an error message that says "an error occured during movie encoding." If I press okay, I get no further information. iDVD appears to be working at that point and I can even restart encoding of my DVD. However, the quit button in iDVD is grayed out and the process can only be killed by force. No file is created. It doesn't matter if I am trying to write an image or write to the DVD recorder (internal). Nothing is outside the "TV safe zone." There are no errors in the map. I get no error codes that I can find. Help!

Dual 2.5 GHz PowerPC GS 2Gb RAM, Mac OS X (10.4.11), iDVD 6.0

Posted on Oct 7, 2008 6:15 PM

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10 replies

Oct 7, 2008 6:49 PM in response to dradams

Not sure what's going on. But I would try deleting encoded assets (from the iDVD Advanced menu) and try burning again.

Also, instead of trying your burn from iDVD, try saving your project as a Disk Image, an option on the iDVD File menu) and burn from the disk image using the Utilities/Disk Utility menu. When you open the Disk Utility window your project should be listed in the left side panel. If it is not there, drag it in. Then select the project and hit the burn button. You want to burn at 4x speed or lower. On my computer, burning with disk utility defaults to 4x speed, whereas when you burn from iDVD you can't adjust the burn speed.

Finally, make sure that you have sufficient disk space to do a burn. 5 GB is the absolute minimum, but you should have at least 10GB and more if possible.

Oct 7, 2008 7:35 PM in response to Rich839

Thank you for such a quick answer! Since I wrote last, I ran update which moved me to 6.04. 6.04 encoded the video portion of the movie in the background and did not report any errors. I asked iDVD to burn to an image. The program encoded the audio portion of the movie (apparently I can't get this to happen "in the background." After encoding the audio portion, I got a slightly different (but no more detailed) error message saying "There were errors during the burning process." I have been using Apple's since my first 2ePlus; I still can't get over how little debugging info a situation like this generates.

I'd appreciate any further suggestions.

P.S. Re your suggestions, I think I did mention that I had tried the image option. I have 200+ Gb on the disk. I have tried re-encoding countless times.

Oct 8, 2008 5:35 AM in response to dradams

Hi dradams!

If I understand this thread correctly, your problem if with audio encoding?

Disregard any messages that iDVD is not responding. It is. Do not force quit.

Encoding audio is the slowest part of rendering, and can take many hours. Great patience, even an intermittent alternative hobby, is called for.

Make sure no other application is running, make sure you have not set the hard disk to go to sleep and that the screen saver will not come on. Leave it overnight, or have a 36 hole game of golf.

Sooner or later iDVD will finish!

Apple confirms the foregoing in this Knowledge Base Article:

http://support.apple.com/kb/TS2316

Not all of that applies in your case. You don't say what the source of the audio was. If it was purchased tracks in iTunes then, because of DRM copy protection it will not work in iDVD UNTIL you have gone through the standard work-around, which is:

Select the tracks in iTunes that you wish to use. Burn them to a CD. Re-import those tracks from that CD back into iTunes and save them as AIFF files. Only use those new tracks in iDVD.

Now they will work flawlessly, but like I said at the beginning, audio rendering takes longer than video rendering!

Oct 8, 2008 7:29 AM in response to Klaus1

Hi Klaus1,

Thanks for writing such a complete email! I appreciate your help.

So, just to clarify, the audio encoding progress bar moves slowly across until it reaches the right hand side. At that moment, the fans power up briefly followed by a message that "there were errors during the burning process" (note there was a different error before I upgraded from 6.0 to 6.04, which was "...during the encoding process"). Given that the audio encoding seems to be done, could there be more activity taking place? The entire audio-encoding window goes away once the progress bar completes. As to the audio, it is taken from the dv movie, i.e. there are no added audio tracks. To sum:

Video encodes apparently successfully in background.
Burning initiates audio encoding, which appears to complete.
The subsequent error message concerns burning and happens whether I am trying to write to an image or the DVD burner.

Oct 8, 2008 10:30 AM in response to dradams

The following diagnostic link might help:

http://support.apple.com/kb/HT1583?viewlocale=en_US

The other responders have given some pretty good information. I have found that sometimes it can be something simple that causes a burn to fail, like exceeding the 15 minute duration for menu items, or using audio from iTunes, or interfering 3rd party or Quicktime plug-ins. I don't know whether any of these apply to you.

Is your Quicktime up to date?

Have you done a permissions repair? Deleted preferences? Run a disk repair? I think that Bengt mentioned these, but I don't know whether you did them.

If your project is stored on an external disk, is it formatted for Apple?

Have you tried burning a short test project to see if the problem persists? If it works, see what was different in that project versus your initial one. It may be something in your content.

Oct 8, 2008 7:06 PM in response to dradams

Thanks for your help everyone. I am still working on going through some of the more reasonable diagnostics suggested. I will answer one of my questions for myself however, courtesy of my wife. Q: How do I get some debug information? A: Look at the console log! Here is what I found (I don't know what these files are however):

===== Wednesday, October 8, 2008 9:51:10 PM US/Eastern =====
/Users/dradams/Desktop/F the_Helix_iDVD.dvdproj/Contents/Resources/MPEG/V_0297AB11633441CABB13D2371D33B69 46D6F7669_6000000_N_S0.000E1461.686: No such file or directory
/Users/dradams/Desktop/F the_Helix_iDVD.dvdproj/Contents/Resources/MPEG/V_0297AB11633441CABB13D2371D33B69 46D6F7669_6000000_N_S1461.686E2776.451: No such file or directory
/Users/dradams/Desktop/F the_Helix_iDVD.dvdproj/Contents/Resources/MPEG/V_0297AB11633441CABB13D2371D33B69 46D6F7669_6000000_N_S2776.451E3323.123: No such file or directory

an error occurred during movie encoding

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