Hard drive melted?

I've had my Macbook since last August and haven't had any major problems... until now. I went out for about 2 hours and left my mac running because I was downloading some things off of iTunes. When I got back, I went to do some things on it and it was really slow and then it kept freezing for a minute or so then unfreezing then freezing again if I tired to do anything.

At the time, I thought it was iTunes so I tried to force quit that. That didn't work so I ended up choosing to restart it by pushing my power button. I've done that before a few times and it's been fine. But this time, my macbook will now not boot up properly. It just comes up as a gray screen and then after maybe 5-10 minutes a folder icon pops up with a question mark over it and it just blinks like that.

I can't click on the folder or anything. I've tried redoing the power by taking out the battery, I reset the PRAM thing, I've pretty much done everything and nothing will work. I already called Apple and I'm taking it to the local Apple store later this week to see what's wrong or try to.

A girl I know said that's what happened when her hard drive melted for her macbook. I was just wondering if anyone else has had this problem and could tell me what's up?

Macbook Mid 2007

Posted on Oct 8, 2008 3:52 PM

Reply
7 replies

Oct 8, 2008 6:14 PM in response to lestah

Hi,

It is a good idea to try the recovery disc. You have to pop the disc into the slot right after pressing the power button, then hold down C on the keyboard for a few seconds until the computer starts to boot up. You can run the Disk Utility to attempt repair of the hard drive. In Disk Utility, look for the S.M.A.R.T. status near the bottom of the window. If it says, "not verified," it may indicate the hard drive has a mechanical problem.

There was a batch of Seagate hard drives in 2006 and 2007 MacBooks that experienced a higher than average problem rate. If you have a Seagate drive with firmware 7.01, that would be suspect. Note that Apple uses hard drives from a variety of manufacturers; not all drives from that time period are Seagate.

Best wishes for a speedy resolution.

-Bill

Oct 11, 2008 6:36 PM in response to GonePlatinum

Hi,

First, determine if you have a Seagate hard drive. The Disk Utility will display the manufacturer's name and other information about the drive. At the bottom of the Disk Utility, you'll see the S.M.A.R.T. status of the hard drive. If it says, "not verified," you can virtually certain there is an actual or impending failure detected the the monitoring algorithm's in the hard drive's internal electronics. Using or continuing to use a drive which can not verify S.M.A.R.T. status puts your data at significant risk of loss due to hard drive failure.

Second, if you do have a Seagate drive that is failing, contact Applecare, Apple Service Provider, or Apple retail store. Give them the details including your system's serial number and as much information about the hard drive as you can obtain from Disk Utility and/or System Profiler. I recommend pursuing trying to get Apple to replace the drive even if your MacBook's warranty coverage has expired. There was a much higher than average failure rate on certain Seagate models. It is certainly worth courteously asking for coverage extension.

If you can't obtain a drive replacement from Apple, any brand SATA or SATA-II 2.5 inch notebook drive that is no more than 9.5 mm thick should fit. A vendor such as http://newegg.com is a good place to check for drives. SATA-II drives are supposed to operate at either 1.5 Gbit/s or 3.0 Gbit/s speeds automatically. Some old drives might need to have a jumper set to limit the interface to 1.5 Gbit/s in order to be MacBook compatible. If possible, ask the vendor to confirm the hard drive you want will work in a MacBook.

On the OS X installer disc, you should be able to use Disk Utility to prepare the new hard drive. To boot up in an Intel based Macintosh, the hard drive partition table needs to be GUID type.

Oct 11, 2008 9:47 PM in response to impulse_telecom

impulse telcome thank you so much, that gives me a peace of mind, i think imma just call apple support on monday and see if they will replace it for me, and if not i guess i dont mind spending a little cash and getting a decend hard drive that wont f up in a 1 year spand. Thank you for responding, I was getting kinda upset because I spent like 1500 bucks and rarely used the laptop because I already have a pc, and I was like JEEZ am I gonna have to buy another laptop already, thank you millions.

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Hard drive melted?

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