I am not surprised, particularly on a Mac forum the bias is leaning towards the iPhone.
These Mac forums are provided by Apple primarily for technical support issues and questions only between fellow users. For the most part, there are nothing but problems reported here along with many posts asking questions such as does the iPhone include MMS capability or does it support bluetooth file transfer (the answer is no to both), and/or I can't believe it doesn't include this or that. So you can find plenty of complaints here and non-bias towards the iPhone if you look.
I provided the reasons why I purchased an iPhone along with if you regularly exchange MMS or this is something you need or want and the same for needing to edit word or excel documents, you should consider a different phone.
I believe Tamara provided the best advice.
The best way to decide is write down what features are essential to you and then see which phone has the features you want. Next go to the shops and play with the demo phones and the revisit your list.
The iPhone can read the following file types - Word, Excel, PowerPoint, PDF, Apple Pages, Numbers, and Keynote documents, but from within a received email message only.
I never did view it as a replacement to my ipod Photo 40GB, but 3 devices (phone/music/photos), plus much more, does look appealing.
The iPhone was originally introduced as a phone, an iPod, and an internet device, so the iPod portion is one of the big three.
I think it is a big plus with all three combined. If you are listening to music when a call is received, the volume of the music is reduced with an option to accept to deny the call. If you accept the call - which can be done with the included earbuds that includes a microphone and the microphone portion includes a clicker to pause a song or forward to the next song. I'm sure other phones that include a music player provides the same, but not an iPod. And the video quality when watching a movie or television show is very good - and the same when viewing photos. I get more wows when showing people the video quality than anything else.
The negatives depends on what you need or want with the following features not supported at the present time anyway and may never be supported, such as MMS, bluetooth data transfer, cut/copy/paste (this reportedly is on Apple list of features to add, but when is unknown), viewing flash content - there is no flash plugin that is iPhone compatible - at least not a version that meets Apple's approval, no turn by turn audio feature with GPS - but this may be coming as well at some point, no SMS forwarding, no ability to address an email or SMS to an address book group - when addressing an email or MMS to multiple recipients, each recipient must be selected one at a time, the iPhone does not support disk mode - but there are 3rd party applications available that can accomplish the same or similar, no video recording, no built-in flash included with the camera, and no removable battery.
Pretty long list of what are considered negatives by many. Only a handful of these do I want/need, or really care about which are cut/copy/paste, the ability to address an email or SMS to a Group, and SMS forwarding.