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App for Recording Phone Conversations?

Is there an app which can record phone conversations?
I read that the iphone cancels 3rd party apps when there is a phone call... So is there an apple app which can record phone conversations?

MacBook Pro

Posted on Oct 11, 2008 10:38 PM

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17 replies

Oct 12, 2008 6:55 AM in response to daisytall

I have been using Smartphones for years and many people want this. The problem is that often there is a technical limitation that makes this impossible. Usually the Radio is a distinct component from the OS and it is almost impossible to intercept the conversation. Dialing functions, network selector, on/off are the only functions that the OS can access in the radio.

In addition, the iPhone doesn't allow background processes, so without a change from Apple, any application you start prior to the phone call, will be stopped when the phone call is started.

Dec 7, 2008 8:09 AM in response to mmmmark

Yes, there are laws which govern this. But we have phone and we have recorders.

Legal or not, nobody is prevented from recording a call. It's just not as easy as it should be.
I would be that most people recording phone calls have a legitimate, legal reason to do so. If they don't then they cant use the recording for anything anyway.

Taking the phone recorder from the iPhone is like taking cars away to prevent drive-by shootings.

Ironic: I wonder if the iPhone support phone number answers with "this call may be recorded for quality purposes".

Dec 7, 2008 8:29 AM in response to cwebber1

No, calls are not answered with - hello, this is AppleCare - your call may be recorded, and I'm not aware of any company that provides this when first answering a call if any portion of the call will be recorded. If any portion or all of the conversation with a technical support rep is recorded, such a notification is and must be provided.

Dec 14, 2008 7:09 AM in response to Allan Sampson

Allan Sampson wrote:
No, calls are not answered with - hello, this is AppleCare - your call may be recorded...

So? I'm not saying there's anything wrong with that. Many companies do, for good reasons.

Allan Sampson wrote:
... and I'm not aware of any company that provides this when first answering a call if any portion of the call will be recorded. ...


Rather than arguing about "when" they make this announcement, let's just agree that we've all heard this message ("This call may be recorded for quality purposes") with several companies we have called.

My point has nothing to do with your response. My point is that there are Legal ways to use a phone recorder in the Unites States. It is not Apple's job (or Job's Apple) to regulate that usage, and that is why I question the lack of a Recorder that has the ability to record my calls.

I'd have the same reaction if Walmart prevented me from buying both a Hand-held tape-Recorder and a CellPhone on the same day.

Dec 14, 2008 7:28 AM in response to cwebber1

Rather than arguing about "when" they make this announcement, let's just agree that we've all heard this message ("This call may be recorded for quality purposes") with several companies we have called.


I wasn't arguing with you. My response was aimed directly at your question.

Ironic: I wonder if the iPhone support phone number answers with "this call may be recorded for quality purposes".


My point has nothing to do with your response.


So? Then don't include such a question.

And we have heard this message with all companies in the U.S. that may record a portion of the conversation. A company that doesn't record any part of the conversation has no need to include such a notice/warning.

My point is that there are Legal ways to use a phone recorder in the Unites States. It is not Apple's job (or Job's Apple) to regulate that usage, and that is why I question the lack of a Recorder that has the ability to record my calls.


You can question this here until you are blue in the face which won't change anything, not if Apple is against including this feature regardless their reason or reasons.

Apple is within their right to include or not include a phone recorder or any other feature with the iPhone, and you are within your right to purchase another device that includes a phone recorder if this is something you need/want and would use on a regular basis.

Dec 17, 2008 10:21 AM in response to daisytall

Actually, I would use this application for personal use only as I am disabled and cannot write notes as quickly as people speak, or remember things very well when they tell them to me over the telephone. I would use this application to store the conversation so that I could go back and get the information for later use at my leisure, not for any other reason.

So, perhaps, in this case, the argument could be made FOR the application, as one under the Americans with Disabilities Act, with a caveat that any recordings are for personal use only and other use would be in violation of Federal or State law...

If I could have this type of an application on my iPhone where I could tap an icon and record a conversation for playback later, it would be a Godsend.

Dec 17, 2008 12:33 PM in response to daisytall

I guess I'm now really confused.

I just searched Apple's site for an iPhone Call Recorder and, right there, on the Apple Store, is and ad for the Call Recorder Card, with one touch recording capability from a third party provider rather than using the iPhone itself, even providing a picture with an icon smack dab in the middle of an iPhone on how you can start recording a conversation...

http://www.apple.com/webapps/utilities/thecallrecordercard.html

If Apple doesn't have a problem promoting the idea of someone else providing this application linked from the iPhone, I'm not sure why they won't allow an app to be written so the recording can be stored on it as well...

Am I missing something?

App for Recording Phone Conversations?

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