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universal dock - remote control

2788 Views 11 Replies Latest reply: Jan 4, 2009 3:04 PM by Neorich RSS
gpat Calculating status...
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Oct 13, 2008 12:09 AM
I've just bought the universal dock for my iPod classic, complete with a tiny remote control...em...is it just me, or can the little remote control only adjust volume and switch between songs? I can't get it to move up and down lists, i.e. to select particular albums...kind of feel, em, what's the point?! Comments please! Thanks!
Garry
Vaio VGN-FS415M, Windows XP
  • Alan Cook Calculating status...
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    Oct 13, 2008 5:00 AM (in response to gpat)
    Yeah, I also just bought the universal dock - was about to take it back, thinking that there's something broken...
    Why on earth does the "Menu" button on the remote, not drive the Menu system on the iPod?? Hello, Menu -> Menu??? As you say what's the point? Is this not a modern 21st Century device? I wonder if this can be fixed by software or should I just take it back. What an opportunity Apple has missed - to impress future customers with some cool everyday technology!
    Mac Pro 3.0; MBP 2.0; G5 dual 2.0; G4 dual 1.42, Mac OS X (10.5.5), CitiDisk HDV, LaCie 1TB's, DeckLink Extreme HD, DSR45
  • userksky007 Calculating status...
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    Oct 13, 2008 7:18 AM (in response to gpat)
    I have the same problem. To my surprise (unpleasant I must say) this is by design. So, the MENU button is there just because the remote control is universal and it may work for other devices but for the iPod it does nothing. Yes, this is by design! Unbelievable, makes the whole thing useless.
    Classic 160G, Windows Vista
  • Bryan Mick Level 6 Level 6 (13,020 points)
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    Oct 14, 2008 5:21 AM (in response to gpat)
    From the product overview;

    Apple Remote with iPod
    If you connect your iPod to a home stereo, powered speakers or TV set, the Apple Remote lets you experience your songs, slideshows and more from across the room. Just plug your iPod into the Universal Dock and choose a playlist, slideshow or video. Then, sit back, relax and enjoy. Ready to move on to the next song? No need to get up from your sofa--just press the forward button on the Apple Remote. Phone ringing? Just click pause, then pick up where you left off.
    *The Apple Remote offers play/pause, volume control and forward/back buttons.*


    It's pretty clear what they're claiming it does... There is clearly no mention of navigation of menus as a product feature.
    Don't Panic
  • Alan Cook Level 2 Level 2 (205 points)
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    Oct 14, 2008 1:05 PM (in response to Bryan Mick)
    I'm sorry, I can't apologise for being critical. One does not always read the fine print before buying (Apple products usually delivering above expectation). We have reasonable expectations based on visual/mechanical cues as well as expectations of good quality with avant-garde technology based on a good record of delivery. When a product falls short of the mark of our natural expectations - we feel "short-changed" or at the least - disappointed. So here it is: device #1 (iPod) has some navigation buttons including a "Menu" button. Device #2 (Universal Dock w/remote) ALSO HAS A BUTTON NAMED "MENU". Furthermore, device #2 is sold under the pretext of "controlling" your iPod. So now, how unreasonable are we to feel "cheated" that the dumb remote's "Menu" button does NOT in fact control you iPod's Menu? So, Menu not equal to Menu. Menu = useless = dumb = disappointed. Is this not a GROSS OVERSIGHT? Looks like someone forgot to do there job before it was released to the market. It's just not what you'd expect from Apple. Never mind what the fine-print says. It's about living up to expectations, that's all
    Mac Pro quad 3.0; MBP 2.0; G5 dual 2.0; G4 dual 1.42, Mac OS X (10.5.5), CitiDisk HDV, LaCie 1.5, 1TB's, DeckLink Extreme HD, DSR45
  • Chris CA Level 9 Level 9 (73,470 points)
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    Oct 14, 2008 3:12 PM (in response to Alan Cook)
    The Apple remote works with the iPod dock. It is not designed solely for the iPod dock.
    iMac G5 (Rev B) ALS - 2 GB RAM, Mac OS X (10.4.11), silver mini, blue mini, silver shuffle, 2G 16GB iPod touch
  • Alan Cook Level 2 Level 2 (205 points)
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    Oct 23, 2008 1:09 PM (in response to Chris CA)
    Hi Chris

    Do you know which came first, dock or remote? In any case do think it's terribly difficult, in fact insurmountable, to have the Menu button on the Remote invoke a remote finger press to the iPod's Menu button? Gosh look at all the button's on our TV/DVD/PVR remotes! We are looking at synchronising just five commands between the Apple remote and the Dock. Is that such a huge technological challenge?
    Mac Pro quad 3.0; MBP 2.0; G5 dual 2.0; G4 dual 1.42, Mac OS X (10.5.5), Mac512Ke, MacPlus... iPod Classic, iPhone, DeckLink Extreme HD, DSR45+
  • Chris CA Level 9 Level 9 (73,470 points)
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    Oct 23, 2008 2:17 PM (in response to Alan Cook)
    The dock (without an infrared sensor) came first, then the remote, then the dock (with the infrared sensor).
    iMac G5 (Rev B) ALS - 2 GB RAM, Mac OS X (10.4.11), silver mini, blue mini, silver shuffle, 2G 16GB iPod touch
  • MSchenker Level 1 Level 1 (10 points)
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    Oct 23, 2008 8:11 PM (in response to gpat)
    Good Evening,
    I purchased a dock, and quickly returned it. The remote control is all but useless. However, it is a nice thing to have a docl that charges your iPod and also sets it up to display!
    Matt
    Windows Vista, iPod Classic 80GB, iPod Touch 8GB, iPod Nano 8GB
  • Neorich Calculating status...
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    Jan 4, 2009 3:04 PM (in response to gpat)
    "It's pretty clear what they're claiming it does... There is clearly no mention of navigation of menus as a product feature."

    Well, there should be, it should be a given!

    Sorry to be so blunt.

    But, this discussion has all but decided for me the issue of buying an apple Dock for my lovely new iPod Classic.

    That is, I won't be buying one.

    I'm currently using a Cambridge Audio Dock which cost me a mere £20 in total and works a treat.

    It's remote navigates all of the menus and even creates "Genius" playlists.

    Surely Apple should've thought this one through..

    And, while they're at it, they should create inserts which cope with iPods with cases..which, is also a common enough complaint!

    Other companies seem to be able to achieve what should be standard fayre, for the company which created the brand name.

    Apple get so much right with their products, it's about time they got their act together on these things.

    When I suggested this to an employee in one of their stores, he just shrugged his shoulders..

    Not good enough!!

    Rich.
    Compaq, Windows Vista

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