saved photos appear blurred/out of focus

Question

Level 1

33 points

saved photos appear blurred/out of focus

Hi y'all, I have tried to save some photos from email messages to my Photo gallery in iPhone, but all the pictures look blurred. It's like only a thumbnail was saved. Has anyone else got that experience?

iMac PowerPC G5, Mac OS X (10.4.2)

Posted on Oct 13, 2008 10:37 AM

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Answer 1

Room 237

Level 1

80 points

Nov 14, 2008 10:34 AM in response to Pumelke

I am also having this problem. Images sent to my iPhone from a computer are downloaded into the camera roll, but are super blurry, even though I can zoom into them in the email itself. File size was about 3MB. Sometimes it doesn't even transfer at all, BUT the preview image turns into the image I tried saving off the email... Even though the photo is not actually in the album at all....

In fact, if I zoom into the photo in the email app all the way, it crashes and I am sent back to the home screen. I guess maybe the photo file is too large? But this does not explain the terribly blurry image when the save actually works.

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Answer 2

andimac

Level 1

24 points

Dec 7, 2008 10:58 AM in response to abellan

I just noticed this problem today. Photos emailed from one 3G iphone to another (both with latest software/hardware update) are blurry when image is saved. When photo is sent from phone to computer, then saved in Photoshop, then emailed to phone they look fine and not blurry when saved.

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Answer 3

andimac

Level 1

24 points

Dec 7, 2008 11:01 AM in response to Pumelke

I just noticed this problem today. Photos emailed from one 3G iphone to another (both with latest software/hardware update) are blurry when image is saved. When photo is sent from phone to computer, then saved in Photoshop, then emailed to phone they look fine and not blurry when saved.
The first reply to your email says it was solved. Do you know the solution?

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Answer 4

Dec 7, 2008 11:06 AM in response to andimac

I have exactly the same problem as all of you. I though it may have been due to a large photo size, so I resent the same photo at a much smaller size and it is still blurry.

For me, the problem occurs when I receive an email with a photo in it. I click save image in the email and the saved image is saved blurry.

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Answer 5

Dec 18, 2008 3:52 AM in response to Pumelke

It seems to me that any photos attached in mail on the iphone are compressed embedded images, rather than attachments. I agree that this seems to be a new feature with 2.2.

Is there anwhere we can change the setting back so a full res pic is attached?

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Answer 6

Dec 20, 2008 1:23 PM in response to Pumelke

I sent the same image from my pc to my iphone via email. In three different resolutions. From 640x480 to the full size 4mb photo. Each time when viewed in the email app on the iphone they were crystal clear. I saved each image to the camera roll and viewed them from there and each time they were blurry. I then emailed the images from my camera roll back to my PC and they were crystal clear and in thier respective sizes when I recieved them on my pc.

Conclusion: There is a flaw in the OS

All the data is there. The iphone just refuses to display any saved images at a resolution worth looking at. Ummm, hey Apple, this doesn't "just work".

This was done on my iphone 3G running version 2.2 (5G77)

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Answer 7

Dec 25, 2008 2:39 PM in response to Pumelke

Yes. My example is a photo taken on a 3G then emailed to me on my first generation iPhone... I click to Save Image... then when I view it in the Camera Roll it's just a blurry mess. I also (ridiculous I know) zoomed in on the image to enlarge it visually, then saved, and still get the same blurry result. 😟

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Answer 8

Dec 25, 2008 6:39 PM in response to Pumelke

Same thing happening here since the update. All used to be ok. Recently I've only had email pics from someone using an original iPhone so I thought it was something to do with that but after sending myself one I found the same thing happened. It's a bug, for sure, but no one from Apple has ever listened to anything in these forums. You've have to bombard them with emails, so go go go...!

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Answer 9

Dec 27, 2008 2:01 AM in response to Pumelke

i have also had this problem recently never used too.

but! ... i was messing around with my phone today and i found a new way to take a photo like a print screen, by holding down the lock button and home button down for about 2 sec and then letting go. it will get the grey internet trimmings around it but the time and date and slide to unlock section will cut them out, if u used them for a wallpaper. Also extremely useful if you wanted a picture of some writing from the internet

Message was edited by: KingOfPopBAD!

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Answer 10

Dec 28, 2008 11:49 PM in response to Pumelke

I am experiencing same problem. since the 2.2 upgrade, any photos taken by an iphone and emailed to me; when saved to the camera roll, the thumbnails look great but when viewing the full image, it's all blurry. I have taken pics and sent to another iphone and same thing happens....HELP!!!!

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Answer 11

Dec 30, 2008 2:05 PM in response to ginachio

I have the same problem with my pictures, saved email pics are blurred and I deleted lots of good pictures because of this problem. I noticed my pics were going blurry the day before christmas, before christmas eve everything was fine. Now I am frustrated as saving a photo album has become a problem, and it was a feature on my Iphone that I loved.

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Answer 12

Jan 12, 2009 3:32 AM in response to KingOfPopBAD!

Yes, you've given us a way to save pictures without the quality being affected. I've used it myself and it works (to create wallpapers, at least). It's a decent way to work around the issue.

It is not, however, a genuine SOLUTION to the problem. Pictures saved from Safari or attachments still show up as blurry in the iPhone photo album and turn up fine when transfered to my desktop. There is still a bug in the OS somewhere, and it needs to be fixed.

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Answer 13

toonser

Level 1

0 points

Jan 12, 2009 4:24 AM in response to Pumelke

Since upgrading to the system I have noticed about 50% of the images on the camera roll are now pixelated. In addition any images saved from the web through Safari are also pixelated. This never happened until the upgrade was installed. Dear Apple please fix this soon.

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Answer 14

ajeep8u

Level 1

4 points

Jan 29, 2009 8:49 AM in response to Pumelke

Just wanted to keep this important topic alive, as it's not been clear if there has been a resolution yet.

Is there a way for abellan to be contacted directly?

Has anyone else discovered a solution?

I also suffer from the same issue as described above.

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Answer 15

AlexD74

Level 1

0 points

Mar 1, 2009 6:59 AM in response to andimac

I have version 2.2.1.
I too am noticing the odd colors, pixelation and poor quality.
This was not the case previously.

The pictures were better quality but now I no longer will use my iPhone for pictures.

If I use the camera application that comes by default, the resolution is 1600x1200 at 72dpi with 24 bit depth and 2 resolution unit.

If I use the Darkroom application, a free download from the app store, the picture is 1600x1200, @ 96dpi, 24 bit depth, no resolution unit set.

Not great but closer to the quality the pictures used to have.

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saved photos appear blurred/out of focus