5 Replies Latest reply: Oct 19, 2008 8:19 PM by Drewzer
Drewzer Level 1 Level 1 (0 points)
I just performed an update to my Macbook last night, prior to me turning the computer off it asked if I would like to shutdown or install the updates and then shutdown, I chose the latter.

As of this morning my macbook no longer turns on. Everytime I attempt to turn the computer on it gets to the blue screen with the apple and spinning wheel on it and that's it, it then restarts. It does this multiple times, as many as 5 before I shut it down again.

I have also tried taking the battery out and holding the power button down for 15 seconds, no luck.

I attempted to hold the shift key down and start the computer in "safe mode" nothing there either, continued to do the same thing.

The last thing I tried was attempting to reset the P-Ram, still nothing.

Any help I can get would be greatly appreciated.

iMac G5, MacBook, Mac OS X (10.5.5)
  • redtaildd Level 1 Level 1 (0 points)
    I am having the same problem with my Mini. I installed the firewire update last night and it continuously restarts now.

    As an aside: My MacBook Pro started up with a black screen after the update. That was fixed by use of the brightness keys.

    -Rob
  • nerowolfe Level 6 Level 6 (13,070 points)
    Drewzer wrote:
    I just performed an update to my Macbook last night, prior to me turning the computer off it asked if I would like to shutdown or install the updates and then shutdown, I chose the latter.

    As of this morning my macbook no longer turns on. Everytime I attempt to turn the computer on it gets to the blue screen with the apple and spinning wheel on it and that's it, it then restarts. It does this multiple times, as many as 5 before I shut it down again.

    I have also tried taking the battery out and holding the power button down for 15 seconds, no luck.

    I attempted to hold the shift key down and start the computer in "safe mode" nothing there either, continued to do the same thing.

    The last thing I tried was attempting to reset the P-Ram, still nothing.

    Any help I can get would be greatly appreciated.

    Was the update a software update (and if so, which one) or a firmware update? Very important distinction!
    Try booting into Safe mode - hold down Shift key on boot - and at the login screen select restart and let system boot normally if it can.
    Otherwise boot into Leopard DVD and after language screen, in menu, top left, select Utilities and Disk Utility and repair your HD and permissions and report back.
  • redtaildd Level 1 Level 1 (0 points)
    Mine was a software update through Apple. II run my mini as a headless machine: no keyboard or monitor. I took it to the apple store this morning and they gave me use of the head stuff and I ended up reloading my system. It boots ok now but my permissions are all screwed up.

    I'm ok with doing this stuff every couple of years. On my PC at work I had to do it monthly sometimes.
    -Rob
  • Drewzer Level 1 Level 1 (0 points)
    The update was a software update from Apple. I have attempted to boot it in safe mode with no luck so far. I just got my Leopard CD back from my brother, we had the family pack, and will attempt to boot it from there. Thanks for your help, will report back with what happens.
  • Drewzer Level 1 Level 1 (0 points)
    I was able to boot from the CD however I was unable to restore the permissions. I did however perform a clean install of Leopard and it has been working fine ever since. Thanks for all the help.