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Safari losing cookies, forgetting logins

Suddenly Safari is losing all the logins for sites. Even though these sites have the 'remember me' boxes checked, every day I have to re-login to dozens of sites and forums. When this happens, before I start logging in, I check the cookies in prefs and there are zero cookies stored.

What's up with that?

15" MacBook Pro, Mac OS X (10.5.5)

Posted on Oct 14, 2008 4:12 AM

Reply
109 replies

Jan 6, 2009 10:41 AM in response to Roving Eye

I had a web page clip on dashboard too, I have deleted it and we shall see what happens.

So what we are basically saying APPLE - is that Dashboard web clips MESS up Safari's cookies. log-ins etc.
I really like my Dashboard the way I have set it up but if it is going to cause this amount of headache then I guess it has to be trashed.

I am so fed up with being a guinea pig for Apple software (I've used Mac for 14 years) - just because they release stuff WAY too early these days. Too many engineers have been transferred from OSX to iphone and ipod and who suffers - we do.

I have lost so many hours on this and am very unhappy with the way Apple treat us these days. Every single update fills me with dread...will my computer be there when I restart. A few months ago an operating system update destroyed my G5, it was never the same again and as a professional user I ended up having to buy a Mac Pro - sometimes I think it's deliberate....

Jan 8, 2009 5:47 AM in response to digitalbobdeluxe

Hmm, I suddenly had this issue too. Originally I thought it was just because I had lost power one day or my darling boyfriend felt the need to dump the cache because he had been browsing to unsavory websites.

This apparently is not the case, judging by the length of this thread!

I believe it, for me, is not an issue with Keychain at all and potentially not Dashboard either. It's simply that Safari is not accepting the cookies I want it to. I use a website traffic tool and I can't get it to accept a cookie to ignore visits from my home computer. When I click the button to place the cookie, the website still reads "visits from this computer are being tracked". I've never had an issue creating the cookie before.

This issue happened after the Safari upgrade.

Ergo, it appears that Safari has issues accepting cookies.

Hey, Apple, here's a good one to fix! I'm going to FireFox for now.

Jan 8, 2009 9:30 AM in response to Superdanni

I have been following these posts closely as I have the same problem, best described by Superdanni above. I do not have Webclippings, Adium or any other 3rd party software that could be causing the problem. This has all started since the most recent Safari update. Safari forgets my login information for Hotmail, Yahoo Mail (sometimes), 2 online bank accounts and other sites. The strange thing is it might remember my login info for a day or so and then 'forget' or 'lose' it.

Apple (or anybody) HELP!

SB

Jan 8, 2009 6:55 PM in response to David Turley1

Here's what has finally worked for me. This may not work for everyone as you need an older version of Safari ...... I opened Time Machine, where I have a copy of Safari 3.2 ... NOT 3.2.1 ... Go back to November 2008 ... Then ... restore Safari 3.2 ... re-enter time machine and restore (also from November) User/Library/Preferences/com.apple.safari.plist ..... go back in to Time Machine and restore also ... User/Library/cookies/cookies.plist

So far this is working for me. I will now ignore the update to Safari 3.2.1 when it tries to update.

Please respond if this works for someone else ....

Mark

Jan 8, 2009 11:31 PM in response to David Turley1

I CAN NOT BELIEVE IT >>>>> ... After all the effort and info I just posted above, the same thing happened even in version 3.2 ..... GONE!!! COOKIES NO EXISTA! .... Man .. this is nuts! Sorry if anyone tried the above, I guess there is no solution. It must be something else in the update because my older version of Safari is doing it now too .... I give up!

Jan 11, 2009 10:45 PM in response to David Turley1

Yes .. I have contacted Apple directly. They had not heard anything about what we have been experiencing. I referred them to this thread and others, all they could do is recommend what they read in the thread. There is a case number 114595850 that is started. Please call and tell them nothing is working .... I would continue my case with them but am now traveling and won't have time for a while ....

Jan 12, 2009 5:10 PM in response to BMBell1919

BMBell1919 wrote:
Has anyone contacted Apple directly about this issue? I've really been meaning to - and if enough of us reach out to them about this maybe they'll take notice.

We should be able to have Web Clippings in Dashboard and maintain session logins with Safari...sounds simple enough...

Message was edited by: BMBell1919


Well, from what I've read in other forums, it's only the clippings created under previous versions of OS X, ie. 10.5.5. Once you delete and then recreate the clipping you should be okay.

Safari losing cookies, forgetting logins

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