29700 Views Previous 1 2 3 4 Next 57 Replies Latest reply: Apr 26, 2009 4:09 PM by ian goodfellow Go to original post
I am too frustrated with iTunes since the upgrade to 8.1. I have tried unsucessfully to burn 2 albums three times each. According to CD burner software, all the music is on the disc in audio format but I have tried to listen to it in my DVD drive using iTunes, Windows Media Player, a Sony CD player and my TV DVD playing. No audio! I contacted iTunes and the information given was the same as I was already doing. I have even tried lowering the burn speed from Maximum allowed to 12X.
I called Apple for support. After a lenghty discussion, it was suggested that I uninstall iTunes and other Apple applications and then download 8.1 again. Well now I can hear the music if the stuttering and background noise does not affect my enjoyment [fat chance].
Apple says the following: 1.Disc may be bad [okay but 2? What are the odds of that?] or 2. DVD drive is bad. Hmm then why can I play previously burned discs made prior to the upgrade?
Any help or suggestions would be gratefully accepted. I told iTunes I will not be purchasing any more music until the address/fix this issue. I can buy a CD from another source and have the confidence of being able to use it to reload my music if my computer crashes.
Since it's buried in the thread now, I mentioned that I'm now using the free program "Burn" to make my audio CDs and mp3 discs. Simple and fast. Works great. I haven't tried burning with the latest iTunes update just because I don't have the time to deal with a computer freeze right now, if ever!
I reset the pram which didn't seem to help.
However when i reset the SMC (http://support.apple.com/kb/HT1411) my drive started working correctly again and i was able to burn an audio cd of music bought from the iTunes store in itunes 8.1.
i'm on vista and had the exact same problem for quite a while now!!!
solved the problem by:
* uninstalling itunes8
* then go to c:/my documents/my music/itunes
(i cut all the files/folders appart from the "iTunes music" folder ..and then pasted them into a new folder elsewhere... i dont know if you have to get rid of all of them... but when you install itunes 7... it does not work because the libary files for itunes8 are not compatible)
* google "download itunes 7" - think its the third one down from oldapps. com
*download / install the last version before itunes 8 came out!
took about the same time as it took two of the failed attempts trying to burn cd's on itunes 8 ...the only way i could get the cd out the drive then was by turning my computer off at the power!!! you can import all the music back in really easily but because your not using the old library file.. you do lose your playlists...for me i only had 6 or 7 soi dont really care too much!
it is a bit rediculous that apple are taking so long to fix the problem!
Updated iTunes last year and find out today, trying to backup a playlist, iTunes doesn't burn any CD's anymore.
Details (for the occasional Apple specialist that is going to solve this
- Intel Core 2 duo iMac 2.33GHz 3GB Ram
- OS X 10.4.11
- iTunes 8.0.1
- checkecd permissions (with diskutility)
- checked and rebuilt directory (with DiskWarrior)
- zapped pram (boot with cmd-option-P-R until second chime heard)
- reset SMC (as described here: http://support.apple.com/kb/HT1543)
None of this resolves this issue.
Hm, Apple is doing their mouth shut thingie again
I decided to burn a cd from a playlist today and found out that I have similar problems to you guys mentioned in this post
I have to FORCE QUIT out of itunes I then have to physically get the disc out of the tray with a paper clip , as the burner is sort of...well... dead! The burner is Pioneer DVR 112
If I burn from an external Pioneer DVR-110D it burns fine
I have also just opened up Toast Titanium and tried to burn a disc by dragging the playlist fom itunes into the music section in Toast Tit' ..i got halfway before a buffer error,,,
Hope this helps in getting someone more clever than me to sort it out
Thanks in advance