Previous 1 2 Next 22 Replies Latest reply: Jan 1, 2009 1:39 PM by samuel1
Virgil Nilson MBP Level 1 Level 1 (0 points)
So I just bought the new MBP this morning, a little over and hour ago I finally finished installing Warhammer Online. Things seem to run smoothly (although with a few framerate spikes now and then) for about 45 mins when suddenly my screen goes black, the sound continues to play for a few seconds, then freezes. My computer then seems to reboot, shows me the gray screen and plays the OSX Startup sound, then goes back to a black screen. It stays like this until I press the power button, after which it will wait for about 10 seconds then finally shut off.

It seems like the GPU is overheating, although I could be wrong. I am playing with the laptop on a wooden desk by an open window.

Macbook Pro, Mac OS X (10.5.5), Also running XP SP3
  • Kappy Level 10 Level 10 (244,595 points)
    Take it to your Apple service center. These machines are too new for us to have much information about them as far as dealing with hardware.

    Have you installed the Software Update 1.2 for the new laptops?
  • Virgil Nilson MBP Level 1 Level 1 (0 points)
    I should have specified that Warhammer is currently a Windows-only game. I am experiencing these issues while running it under Windows XP Pro SP3. When I first ran OSX, a largeish update did automatically download, uncertain if that was the one you were referring to.

    In Windows, I am currently using the drivers that the Leopard CD installed. I have tried installing two other nvidia drivers, but in both cases I would start immediately bluescreening and restarting whenever it tried to enter Windows. I ended up having to go into safemode and rolling back the drivers.
  • Kappy Level 10 Level 10 (244,595 points)
    I'm sorry, but I can't suggest more than I have. These machines are too new. Take it in for service or replacement.

    You should check whether your installer disc may have updated drivers for Windows. When you boot into Windows insert the installer disc into the optical drive. If Windows drivers are available then an installer should open.
  • Virgil Nilson MBP Level 1 Level 1 (0 points)
    Well, turns out it really does make a difference if you uninstall video drivers before you install new ones (call me a newbie). I finally went ahead and uninstalled the bootcamp video card drivers, then got the latest nvidia drivers of laptopvideo2go, and was able to play for about 2 hours straight last night without a crash.
  • Arlen Forsstrom Level 1 Level 1 (70 points)
    Virgil, perhaps you can help me.

    I tried your method, of updating drivers. I know that the newest ones offered by Nvidia (178.24) have some performence boosts as well as other new features so I wanted to update as well.

    I uninstalled my previous driver for the 9600M GT using the device manager, and selected 'Delete Driver Software For This Device'
    After the screen flickered and resorted to a default VGA driver, I downloaded and installed (from laptopvideo2go) 176.22 (as 178.24 would not install)

    Things seamed to go smoothly, untill I checked my device manager...
    It now states I have a 9400M! Some how the drivers reverted to the intigrated Nvidia chipset, and is not using the 9600M GT. Any clue on how I can switch it back to the 9600M GT, or install the 178.24 drivers?

    Edit alright, after installing the Apple Nvidia drivers, I was able to re activated the 9600M GT. I then proceded to install the 176.22 Drivers as I 'think' they are newer then the origional ones. However, the oens I really want are the 178.24 drivers. Any clue how to get those to work? Edit

    Message was edited by: Arlen Forsstrom
  • Topher Kessler Level 6 Level 6 (9,560 points)
    Go to the energy saver system preferences and select the "Faster Graphics" option. You will have to logout and log back in for this to take effect.
  • Arlen Forsstrom Level 1 Level 1 (70 points)
    Normaly yes... but this is refering the video drivers running in Bootcamp & Vista
  • Topher Kessler Level 6 Level 6 (9,560 points)
    Ah...didnt read that...

    I'm assuming Apple will have to release Vista-specific drivers for the thing, or Nvidia will have to update their windows drivers to better recognize the hybrid-SLI hardware in the new MacBooks.
  • Arlen Forsstrom Level 1 Level 1 (70 points)
    Yes hopefully. Anyway, Ive got these drivers changed again. And am currently running (178.08) drivers.

    Its kinda funny... after I installed it, it changed the name from 9600M GT to, Nvidia G96. The code name for the actual GPU chip... lol
  • Topher Kessler Level 6 Level 6 (9,560 points)
    Yeah, I'm sure they're just grabbing strings from the firmware.
  • Arlen Forsstrom Level 1 Level 1 (70 points)
    Lol, ohh boy guess what happened.

    These new drivers are better, both in frame rate and in image quality. I was playing oblivion with about 10 more frames, and less aliasing artifacts. However... my GPU over heated. Just like as stated before

    Screen whent black, then the sound keept loopping. Perhaps the Apple drivers are underclocked? I heard they were doing it on the 8600GT's and they even admitted it on the MBAirs with their 9400M's...

    Hmm... perhaps its time to invest in a laptop cooler, and stop playing with my laptop on my bed. Lol
  • vkotis Level 1 Level 1 (10 points)
    I've been playing Crysis on my new macbook pro in bootcamp/windows xp. i have a laptop cooler that my pro sits on. so far i haven't had any problems with it overheating.
  • Arlen Forsstrom Level 1 Level 1 (70 points)
    Neither did I. Only after I installed these new drivers (non apple ones) Cool thing is, games look and run better.

    I have this feeling the apple ones are under clocked. Because I've noticed that the windows side gets a lot hotter then the mac side during gaming. On windows, its gotten to the point of very uncomfortable to the touch, as in I could honestly burn my finger if I held it there for more then 5-10 seconds.

    BTW, that resolution and settings are you running Crysis at? Apparently warhead runs better. Though it was pretty bad for me, it was defaulting to DX10, and I was too lazy to put it to DX9. looked NICE though
  • dakis Level 1 Level 1 (40 points)
    the problem is: unless this is an issue that can be reproduced on OS X as well, they won't be able to help you at the service center. Windows still isn't supported by Apple
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