8 Replies Latest reply: Apr 14, 2009 2:43 PM by jo_nathan316
slugman1 Level 1 Level 1 (0 points)
Having updated itunes to 8.1 my ipod mini no longer works - it presents the message 'An ipod has been detected, but it could not be identified properly'.

I bought a refurb ipod mini for a friend and it has teh same result. My original ipod mini used to work fine (downloaded music OK) but doesn't any more. Same problem with laptop and desktop computors.

This appears to be a common problem. Since Apple provide no means to contact them (unless you want to buy something), how do we get a fix?

Prize for the right answer!*

* Prize is a free day out in your own back yard

Desktop, Windows XP Pro