Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New MacBook Display is Horrible

I just got my new Aluminum MacBook last night, and it's going right back for refund this morning. The LCD is far inferior to my 1st generation MacBook display, and it's actually one of the worst displays I've seen on a modern notebook computer. I've been an Apple owner since I bought an SE/30, but Apple has screwed up badly here, and I find the new MacBook nearly unusable. (Please note, my current MacBook has a glossy screen; that level of glossiness is not the issue here.)

The issues:

1. The whole screen has an icky blue cast, and nothing in the display calibration settings will fix this. My old MacBook has a much more pure and natural looking white. I think Apple needs to work more on the LED back-lighting (or maybe they cheaped out on the MacBook LEDs).

2. The blacks on the new display are washed out. This is obvious on the start-up animation (with the multi-lingual "welcome" animations against the Leopard nebulae in space). It's not just an issue with black images, however, this propagates to everything looking less crisp. And it's not an issue of adjusting brightness or screen angle. In fact, if you try to adjust the screen angle to get some reasonably good blacks, you get parts of the screen where you have a metallic or posterized effect. I saw this in the store displays as well, but I didn't realize that it would occur under normal viewing angles vs. extreme situations.

3. Colors are not vibrant (nothing compared to my 1st generation MacBook). By not vibrant, I mean that different hues of blue, for example, are not distinct from one another. When I open Word, the splash screen has four different blue colors in the "feather" shape at the top right. On the old MacBook the blues are distinctly different and colorful, on the new MacBook they are much closer in hue and more dull. I think this is a result primarily of issues one and two above, but it may also have to do with other aspects of the inferior LCD on the Aluminum MacBook.

4. The new MacBook screen should be called "mirrored" not "glossy". My 1st generation MacBook has a glossy screen. It's good. I rarely have an issue with visible reflections from it. The new MacBook is a constant battle. One major problem is that the screen needs to be pushed farther back to get reasonable contrast, but this angle directly reflects ceiling lights at the user. It's also so significantly more reflective than the previous glossy screen that it picks up windows and floor lamps and everything else a lot more easily. It's a mess.

I hope this helps other folks avoid my mistake in seeking to upgrade from an existing MacBook. The new one is not any faster in day to day use (3D rendering excepted), and it has crippling issues with the display.

Aluminum MacBook, Mac OS X (10.5.5)

Posted on Oct 18, 2008 5:59 AM

Reply
195 replies

May 5, 2009 1:05 AM in response to maiku.emon

maiku.emon wrote:
... apparently the screen is only capable of 260,000 colors.


This isn't a new revelation nor even that uncommon of a practice among all manufacturers. I'm not here to defend the MacBook's display for it does have shortcomings (however, nothing is "perfect"). In actuality the color situation isn't as dire as the raw numbers might suggest.

In this regard, it's probably important to note that traditional LCD panels can only produce three colors -- red, green, and blue. That's right, the physical panel can only emit _three_ colors. If so, then you might wonder how you can _perceive_ more than three color on the MacBook's LCD (or any LCD display). Simply put, the red, green, and blue pixel elements are blended by your eye to produce a greater range of apparent color. In a somewhat similar manner the "260,000 colors" (6 bit) claimed in the above post can be mixed to produce a color palette out of a range of millions of colors (this technique is often called dithering).

If you want further information on how color is reproduced on an LCD you can visit this link (skip to "The Color-Depth Issue" section if you want the short answer):

http://electronicdesign.com/Articles/Index.cfm?AD=1&ArticleID=8365&pg=2

May 12, 2009 12:24 PM in response to HopingForHelp

For those who say they love the screen I'm really happy for them.. but there definitely is a problem with the macbook I have.

The contrast on mine is really bad. It's so bad in fact that it's very difficult to run a proper calibration test using either the built-in Apple calibration or using a HueyPro. With the HueyPro I can only run the color profile calibration because I can't see the differences in the contrast to be able to adjust it properly.

At this point I'm a bit stuck. I can't afford to upgrade the computer and would like to stick with OS X. However $500 Windows laptops have much better displays. Right now whenever I have to do any photo editing I use an external monitor which is fine, but kind of kills the whole idea of having a "laptop".

I don't really see any software resolution to this issue. The issue to me is the inferior LED display. I'm sure Apple saved a few bucks on it but it's really turning me off the computer.

May 28, 2009 9:27 PM in response to r.williams

Ummm... has anybody seen this? It explains a LOT about why pre-April and post-April MacBook displays look a LOT more like the superior MBA dsiplays... because Apple did a 'Silent Upgrade' to the MB and started using the MBA display in the April-on MBs!

Take a look:

http://www.macrumors.com/2009/05/28/13-macbook-screens-quietly-upgraded-in-april /

...and after the jump, another ID number emerges that's also an MBA display ID as well:

http://blogs.computerworld.com/applesecretly_updated_13_inch_unibody_macbook_screens0

Best,

Charlie

May 28, 2009 9:45 PM in response to 15"

15" wrote:
Ummm... has anybody seen this? It explains a LOT about why pre-April and post-April MacBook displays look a LOT more like the superior MBA dsiplays... because Apple did a 'Silent Upgrade' to the MB and started using the MBA display in the April-on MBs!

Take a look:

http://www.macrumors.com/2009/05/28/13-macbook-screens-quietly-upgraded-in-april /

...and after the jump, another ID number emerges that's also an MBA display ID as well:

http://blogs.computerworld.com/applesecretly_updated_13_inch_unibody_macbook_screens0



Apple tried to get away cheap...
(the worst audio chip ever, no firewire, inexpensive screens, uneven quality control) ...and some of you got a worm in your Apple. Somebody had to pay for those shiny Alu cases. At least Apple users are now raising a fuss when things aren't right.

pancenter-

May 29, 2009 11:28 AM in response to Pancenter

Pancenter wrote:

Apple tried to get away cheap...
(the worst audio chip ever, no firewire, inexpensive screens, uneven quality control) ...and some of you got a worm in your Apple. Somebody had to pay for those shiny Alu cases. At least Apple users are now raising a fuss when things aren't right.

pancenter-

The display does have some issues, mainly the lack of any tolerance in the vertical viewing angle. However, for a different overview on the performance of the original display and other issues of construction you should read the following review on Tom's Hardware:

http://www.tomshardware.com/reviews/apple-macbook-laptop,2130.html

Tom's Hardware is well-known for their coverage of PC hardware so their in-depth review provides some interesting insights into the relative value of the 13" Aluminum MacBook.

Jun 1, 2009 8:09 PM in response to Pancenter

RE: the Tom's Hardware article just mentioned- If you'll take a read, you'll perhaps comprehend the distinction between spraying a drive-by dishonest opinions and actually having all your facts straight.

'worst audio chip'? FAIL.

'no firewire'? devolving consumer-class standard. Go up the food-chain. Buy an adapter or a mbp. FAIL

'inexpensive screens'?- compared to what? Eizo medical monitors? $5k Dell 17" laptops with built-in hardware calibrators? FAIL

'uneven quality control'? ever try every other laptop manufacturer's QC in any less than top-end lineup? FAIL

'At least Apple users are now raising a fuss when things aren't right.' Oh, and you're right there to slap backs and offer lies? Touchdown- FAIL

Ever try trolling in another forum? FAIL

Jun 5, 2009 3:57 AM in response to 15"

Seems that Apple has finally upgraded the Unibody Macbook screens on the quiet with a panel from AU Optronics, which is the company that made the original Macbook Air screen and which most people think is an excellent screen. Check out the link:

http://www.wired.com/gadgetlab/2009/05/apple-finally-upgrades-terrible-macbook-s creens/

Seems that either Apple does read these posts and/or listens to the feedback, and does take action (after first trying to get away with maximizing their profit hoping that no one notices ).

It could also be that this is because there are suggestions that they will go back to Macbook Pro nomenclature for the aluminum lines, leaving the plastic model as the Macbook. If so, they will want to ensure that they have a Pro class panel in the notebook.

Either way, it should have always been like this from the start!

Jun 8, 2009 6:28 PM in response to sathinator

Now that the Macbooks have an updated display, I need to dump the Macbook I bought back in November 2008 as I am sick of the horrible display and much prefer to use my Vaio SZ which has an excellent display. Too bad it doesn't run OSX. I guess I'll have to take a look at the new ones. I will not buy anymore Apple notebooks with crappy displays. I really feel gypped by Apple and very much regret buying the 2008 MacBook. Ebay, here I come.

Jun 9, 2009 6:11 AM in response to Steven Forwood

Steven Forwood wrote:
I will not buy anymore Apple notebooks with crappy displays. I really feel gypped by Apple and very much regret buying the 2008 MacBook. Ebay, here I come.


You say you feel gypped by Apple. Why did you buy and keep one with a 'crappy' display in the first place? Did you not look at the computer before purchasing it? Did the display somehow change between the time you bought it at the store and getting it home? Why didn't you just return it? The computer is what it is and yet you kept it. ???

Jun 9, 2009 7:50 AM in response to pogster

Yes, it was stupid to keep it. I waited a long time for a small Apple notebook with some power. Didn't realize I would get so sick of the display after using it day after day. It gets old re-adjusting it all the time depending on your viewing angle. The old MacBook Pro - 1st Generation - that I still have has a much better display, but not as portable. It is not LED, but has better color and much better viewing angle. I accepted the fact that it is was crap (MacBook display) and kept it too long. Then it was too late to return. So I still have it but don't use it much. Now I will try to sell it to someone who is more accepting and buy the new one...after I insist on looking at the display first. I just can't help thinking that Apple pulled a fast one on customers by using an awful display in the MacBook and advertising that it was a beautiful display. Compared to what - the previous MacBook? I am sure there are many other who fell for the otherwise decent computer (except for the lack of firewire). There will probably be a lot of them up on eBay for sale now. An expensive error on my part, but I won't be living with it much longer.

Jun 11, 2009 4:36 AM in response to Steven Forwood

Well I just had to go out and buy one of the new 13in Macbook Pros and can report that the new display is sensational! It is light years ahead of even the 15in Macbook Pro (Late 2008) that I bought after returning the 13in Macbook (Late 2008). The colors and contrast are a revelation. Mine is the new 2.53 model 4GB 250HDD. I'll be swapping out the 250HDD for the 320HDD (7,200rpm) that I put in my Macbook Pro.

Looks like the 15incher will be heading to Ebay. I wanted to see what the new 13in Macbook Pro was like before I ditched it. For me, it is the best of the 15in Macbook Pro rolled into the best of the 13in Macbook Air. While the Air has the edge in ergonomics (that is its real strength - there is NO notebook more comfortable to type on), the new 13in Pro is still very comfortable to use.

For me, Apple has finally gotten all the ingredients spot on. The build quality is first rate, and the features and price are right on the money. So for me the quality vs features vs cost equations has been nailed. And to cap things off, Apple have been extremely reasonable in the upgrade pricing for Snow Leopard. This is as substantial an upgrade of the Mac OS as any previous iteration in my mind, yet Apple have come up with a transition price that is unbelievably generous.

Full marks to Apple from me. When they get it right, they get it absolutely right.

New MacBook Display is Horrible

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.