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New MacBook Display is Horrible

I just got my new Aluminum MacBook last night, and it's going right back for refund this morning. The LCD is far inferior to my 1st generation MacBook display, and it's actually one of the worst displays I've seen on a modern notebook computer. I've been an Apple owner since I bought an SE/30, but Apple has screwed up badly here, and I find the new MacBook nearly unusable. (Please note, my current MacBook has a glossy screen; that level of glossiness is not the issue here.)

The issues:

1. The whole screen has an icky blue cast, and nothing in the display calibration settings will fix this. My old MacBook has a much more pure and natural looking white. I think Apple needs to work more on the LED back-lighting (or maybe they cheaped out on the MacBook LEDs).

2. The blacks on the new display are washed out. This is obvious on the start-up animation (with the multi-lingual "welcome" animations against the Leopard nebulae in space). It's not just an issue with black images, however, this propagates to everything looking less crisp. And it's not an issue of adjusting brightness or screen angle. In fact, if you try to adjust the screen angle to get some reasonably good blacks, you get parts of the screen where you have a metallic or posterized effect. I saw this in the store displays as well, but I didn't realize that it would occur under normal viewing angles vs. extreme situations.

3. Colors are not vibrant (nothing compared to my 1st generation MacBook). By not vibrant, I mean that different hues of blue, for example, are not distinct from one another. When I open Word, the splash screen has four different blue colors in the "feather" shape at the top right. On the old MacBook the blues are distinctly different and colorful, on the new MacBook they are much closer in hue and more dull. I think this is a result primarily of issues one and two above, but it may also have to do with other aspects of the inferior LCD on the Aluminum MacBook.

4. The new MacBook screen should be called "mirrored" not "glossy". My 1st generation MacBook has a glossy screen. It's good. I rarely have an issue with visible reflections from it. The new MacBook is a constant battle. One major problem is that the screen needs to be pushed farther back to get reasonable contrast, but this angle directly reflects ceiling lights at the user. It's also so significantly more reflective than the previous glossy screen that it picks up windows and floor lamps and everything else a lot more easily. It's a mess.

I hope this helps other folks avoid my mistake in seeking to upgrade from an existing MacBook. The new one is not any faster in day to day use (3D rendering excepted), and it has crippling issues with the display.

Aluminum MacBook, Mac OS X (10.5.5)

Posted on Oct 18, 2008 5:59 AM

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195 replies

Oct 28, 2008 6:38 AM in response to sathinator

FYI, decided to return mine and wait a little. MB is great but screen tough compromise. A 2nd Gen MB, 3rd Gen MBA (with replaceable HD/battery and glass trackpad) or MBP w/Blu Ray.....that's what I'll wait for. My iBook will have to tough it out, noisy fan and all, until then. =P

Confirms my two rules for Apple products.

1. Don't buy before an announcement (rumoured or known).
2. Avoid 1st gen products (of any make).

Oct 29, 2008 1:30 PM in response to HopingForHelp

Alright... I'll be honest upfront. I'm a Vista user looking for a new notebook. Vista really isn't not a poor OS with SP1, however I do know OS X is superior in many aspects. That being said I was thinking about making the swap to Apple since the new alum Macbooks came out. I went by the local Apple store and was really impressed. My only issue was the same with all of you...

The display was TERRIBLE!!!

I can deal with the glossy screen but *** is up with the poor black/color contrast levels and the ridiculous viewing angles??? I'm not ultra rich and I want a 13 incher so the Pro is a nogo. Why would Apple equip an incredible machine with such a pathetic LED screen? For $1300 I'll get a Dell/Sony with a screen that actually looks good. I'm a Microsoft man that should have converted to Apple but with this display, it just ain't gonna happen.

Hey Apple - plan to fix this???

Oct 29, 2008 6:47 PM in response to David.

I understand that new notebooks/etc will have small issues. But for Apple to gimp the quality of the macbook display is unreal. Everyone wants a high quality display. It's what we all use - all the time. Between the macbook and macbook pro LED's it's probably only a $50 difference that I would be more that glad to pay.

Sorry Apple (if you're reading) - you're not getting my business with this jacked up display...

Oct 31, 2008 8:00 PM in response to HopingForHelp

I finally saw the new MB today. My brother got one so I stopped by his house after work and played with it a little.

Love the design and small size. It would be a joy to carry this thing around. Very solid feeling also.

The display looks very good when you have it tilted at the right angle vertically. It doesn't make alot of difference if you move your head side to side. But the display seems to have a sweet spot with regards to it's position tilted backwards and forwards. When it's in the sweet spot it looks great. When it's moved from that spot it doesn't look so great.

Just a few thoughts after playing with it for 10 minutes.

lenn

Oct 31, 2008 10:07 PM in response to lenn5

lenn5 wrote:
The display looks very good when you have it tilted at the right angle vertically. It doesn't make alot of difference if you move your head side to side. But the display seems to have a sweet spot with regards to it's position tilted backwards and forwards. When it's in the sweet spot it looks great. When it's moved from that spot it doesn't look so great.


The comment above about the tilt is true of last year's MB as well. IMHO, this applies to all laptops. I saw the new MB and thought the screen was great. I'm still thinking of getting one, but because of all the negative comments here about the screen, I think I'm going to take my MB into an Apple store and compare them side-by-side.

Nov 1, 2008 9:57 AM in response to HopingForHelp

I read about the fact that there are two different displays within the macbooks:

9C89 = LG Philips (worse)
9C8C = AU Optronics (better)

You can check your model within the colorsync program. Mine is a 9c8c. Maybe this is the reason why there are some differences in the quality. Perfect is none, but summarizing the posts in the forum the people maybe not only think different about the quality but have different qualities.

New MacBook Display is Horrible

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