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New MacBook Display is Horrible

I just got my new Aluminum MacBook last night, and it's going right back for refund this morning. The LCD is far inferior to my 1st generation MacBook display, and it's actually one of the worst displays I've seen on a modern notebook computer. I've been an Apple owner since I bought an SE/30, but Apple has screwed up badly here, and I find the new MacBook nearly unusable. (Please note, my current MacBook has a glossy screen; that level of glossiness is not the issue here.)

The issues:

1. The whole screen has an icky blue cast, and nothing in the display calibration settings will fix this. My old MacBook has a much more pure and natural looking white. I think Apple needs to work more on the LED back-lighting (or maybe they cheaped out on the MacBook LEDs).

2. The blacks on the new display are washed out. This is obvious on the start-up animation (with the multi-lingual "welcome" animations against the Leopard nebulae in space). It's not just an issue with black images, however, this propagates to everything looking less crisp. And it's not an issue of adjusting brightness or screen angle. In fact, if you try to adjust the screen angle to get some reasonably good blacks, you get parts of the screen where you have a metallic or posterized effect. I saw this in the store displays as well, but I didn't realize that it would occur under normal viewing angles vs. extreme situations.

3. Colors are not vibrant (nothing compared to my 1st generation MacBook). By not vibrant, I mean that different hues of blue, for example, are not distinct from one another. When I open Word, the splash screen has four different blue colors in the "feather" shape at the top right. On the old MacBook the blues are distinctly different and colorful, on the new MacBook they are much closer in hue and more dull. I think this is a result primarily of issues one and two above, but it may also have to do with other aspects of the inferior LCD on the Aluminum MacBook.

4. The new MacBook screen should be called "mirrored" not "glossy". My 1st generation MacBook has a glossy screen. It's good. I rarely have an issue with visible reflections from it. The new MacBook is a constant battle. One major problem is that the screen needs to be pushed farther back to get reasonable contrast, but this angle directly reflects ceiling lights at the user. It's also so significantly more reflective than the previous glossy screen that it picks up windows and floor lamps and everything else a lot more easily. It's a mess.

I hope this helps other folks avoid my mistake in seeking to upgrade from an existing MacBook. The new one is not any faster in day to day use (3D rendering excepted), and it has crippling issues with the display.

Aluminum MacBook, Mac OS X (10.5.5)

Posted on Oct 18, 2008 5:59 AM

Reply
195 replies

Nov 11, 2008 1:36 PM in response to Luba Cox

I for one think the display quality and the hinge design is just fine on the new MBP!

I have carrying a MBP since the first Titanium model came out and have managed to upgrade to the latest model every 1 - 1.5 years and this hinge is better then the earlier versions. In fact with the unibody design this by far feels like the best built Apple laptop yet!

IMHO there are a number of poster here that just need to get a grip!

Nov 12, 2008 3:54 PM in response to fisherKing

i'm not sure what to believe now, does the display suck or not. I was gonna get one online because they didn't arrive at my store yet but now i think i'm going to wait a while.
I'm a bit disappointed by apple if its the displays problems, really people are spending 1600 bucks on this computer is it really that hard to put in a better display and if this is Nvidias problem then my mouth just dropped to the ground, this is not the first time, they messed up with the macbook pro and believe me i have seen it. If your gonna sell something then test it first, I'm not saying the chips performance *****, performance it great but problems. I just hope this not Nvidia's problem.....

Nov 12, 2008 9:15 PM in response to fisherKing

Jesus, get over it.
Apple gives you four choices in portables, including two with firewire, and three different displays. They give you several ways to customize them.

Whining about it solves nothing. Other PC manufacturers offer "more choice", if that is what your prime consideration is when choosing a notebook.

Nov 13, 2008 12:39 AM in response to HopingForHelp

Hello everybody,

I was waiting for this new gen since two years when I spilled water on my "almost" new MBP... :(! So as soon as they came out I ordered the MacBook (high end config) because I wanted something more portable...then I came to this forum and checked all the fuss about the display, but also two years ago there was a lot of discussions about the "graininess" of the MBP display, and so didn't give much importance...Well, today my MB is going back...I think the display is not completely horrible, but it just affects my eyes and head so badly...I have headache very soon after starting to use it....so I think I will give it a shot to the new MBP, heavier and more expensive but hopefully the better contrast will help me...Just to inform you: the lady on the phone at the Apple, when I mentioned the eye strain, she immediately agree for full refund, no discussions attached, I really loved that and regaining trust in Apple, at least in the customer services!

Cheers!

Nov 14, 2008 3:34 PM in response to Hao Q.

Hao Q. wrote:
please do not lie. not a single person i know likes the display. 3 out of 4 people i know returned the macbook b/c of the display. i m not going to buy one unless apple gives a better screen in the next update.


Why accuse someone of lying? You don't like it. No one YOU know apparently doesn't like it. Totally fine. No one is calling you a liar for your feelings.

We'll see at Apple's next earnings report how your experiences with "3 of of 4" people returning it jibes with reality.

I'm guessing over 2 million sold this quarter, most of them happy with their displays. Feel free to accuse them of lying as well, just because they disagree with you. And your friends. 😝

Nov 14, 2008 3:48 PM in response to kjk

it's okay to have opinions, or express displeasure with a corporation; not sure why people sometimes want to step in and defend the companies.

at the end of the powerbook cycle, you could get: a 12", 15", or 17" powerbook. you could get a 12" or 14" ibook. and there have been choices with the macbook pros: glossy or matte.

outside of the previous version macbook (which i passed on), the NEW macs are 2 machines: big or small, firewire or no, good screen or fair screen.

there is no harm discussing this, and wanting more choices...

Nov 14, 2008 3:55 PM in response to fisherKing

fisherKing wrote:


outside of the previous version macbook (which i passed on), the NEW macs are 2 machines: big or small, firewire or no, good screen or fair screen.

there is no harm discussing this, and wanting more choices...


I don't understand your counting. I see FOUR portable Macs. The MacBook White, The MacBook Aluminum, the MacBook Air, and the MacBookPro. Each for different users, each individually configurable.

And as far as "defending" the companies, I never understood why people think its "cool" or appropriate to insult them in their own forums by calling their products "half-assed". But that's just me.

Nov 14, 2008 4:26 PM in response to kjk

so everything apple does is perfect? they can't be called on anything??

meanwhile, the white macbook is previous generation. so there are three choices; the air, a great design but limited use; the pro, a great laptop (with great specs and features, but 15" only), or the macbook (which, again, has no firewire, and a mediocre screen).

GO SEE IT; i compared it, side-by-side, with the pro, the whitebook, and the previous-gen pro (all sitting next to each other at an apple-authorized store), with the same desktop pic, same monitor settings & brightness); the new pro is amazing (and i don't usually like glossy screens); the new macbook is brighter, but far more reflective, then the earlier macbook).

for ME, it's thumbs-down..

Nov 14, 2008 9:44 PM in response to fisherKing

fisherKing wrote:
so everything apple does is perfect? they can't be called on anything??


Totally agree with you - what is it with all these Apple apologists? I used to be one, glossing over all the various deficiencies in their products; but having used Apple's since the first Apple ][, I can say that the reality distortion field is now starting to wear off, quickly.

We should be pushing Apple to deliver the very best - they sure charge you like it is.

Nov 14, 2008 10:23 PM in response to sathinator

Oh, so now people who disagree with you are "apologists"?

I have the new MacBook Al. I find the display superior to my original MacBook. That is my opinion.
We have MBPs in our office-I find their displays have a much nicer viewing angle than my MacBooks.

I'm not interested in "apologizing" for anything or any one, and Apple certainly doesn't need defending. I just find your (and fisherkings) constant attacks on "the corporations" (and other posters who don't see the "horrible screen problem" like you do ) rather silly. But if insulting me and Apple and whoever else disagrees with you is how you deal with such incredibly weighty issues as computer displays (and given how many posts you've made in just these two threads, its obviously an obsession), hey, more power to you! 😀 You'll show them!!!

New MacBook Display is Horrible

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