3 Replies Latest reply: Oct 23, 2008 10:45 AM by dixiechickntx
Tessa Brunton Level 1 Level 1 (5 points)
I read the other posts about people's 2nd Gen Ipod shuffles not being rcognized by iTunes or their computer, but none of them seemed to fit.
I have had my iPod shuffle for less than a week. Last time I had my iPod connected to iTunes in the "Settings" section I clicked "Do not automatically open iTunes and synch with iPod" or something along those lines. I assumed this meant iTunes wouldn't always open when I plugged it in to charge it.
However, now when I plug it into my computer, iTunes does not recognize it and I get a message from my computer that there is a "USB Device Not Recognized" and the error message reads: "One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it." It shows up as an "Unrecognized Device". I have tried plugging it into a different USB port, and I have also downloaded the "Ipod Reset Utility" to try to reset it to it's factory settings, in case that would allow it to synch up with iTunes again. This does not work. Does anyone know why this is happening, or how I can get iTunes to recognize my iPod again? Thank you!

iPod shuffle, 2nd generation, Windows XP
  • mgallagh4 Level 1 Level 1 (0 points)
    Brand new ipod shuffle (2nd gen). When I plug it into the USB port, a "Disk Insertion" prompt warning appears with the message "The disk you inserted was not readable by this computer." The two options in the prompt window are 'Eject' or 'Ignore.'

    Having read other message boards, I decided to plug it into a PC computer and re-formatted it with FAT 32 filing system, but the exact same thing still happens. My MacBook give me the same message when I plug the shuffle to the computer. iTunes does not recognize it that anything is plugged in either.

    Any suggestions?
  • 0Ari0 Level 5 Level 5 (4,995 points)
    Take it to an Apple Store for analysis and possible replacemet.

    Otherwise, try the iPod Reset Utilty...
  • dixiechickntx Level 1 Level 1 (0 points)
    I have the newest shuffle, a brand new computer and the latest itunes. I put my music from my old computer onto my pod and it was successful. Now when I plug in my pod to new computer, it doesn't show up on the left hand side. Also, I keep getting amessage I need to authroize my computer to accept my pod songs onto computer?? I did this and it says my computer is already authorized. All I want to do is transfer new music from my new computer onto my pod. UUUHHGG!!!!! HELP ME!