iPod nano (4th gen) problems

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iPod nano (4th gen) problems

Let me start by saying I am not happy with the compatibility of the 4th gen nano! I keep my OS and other applications up to date -which has become very frequent but thats for another post.

We have 10.4.11, iTunes 8.01, 3 ipod nano (2 or 3 gen) and now the one new 4th gen nano for my son to watch videos and listen to a little music.

*My problems started when I connected the iPod*.
It would not recognize, after several tries, I checked the apple support site.
Reset nano, reinstalled the nano software, with a couple iTune crashes and some frustration, I finally got the songs and video on the pod.
Now every time I connect the pod to my computer it does not recognize it. I have reset this thing 2X since the original set-up. This happens even when I charge it because iTunes starts and something gets corrupted.
My biggest problem now has to do with my jump drives, ever since using the nano I lose my files from my jump drives.
Any help or other people having like troubles? Is this an iPod problem? seems like others are having the connection problems too. Anyone having troubles with their jump drives after connecting the 4th gen iPod?
I am a teacher and use my jump drives daily! I have loved Apple up to this point and I feel ripped off with this new nano plus I am concerned it corrupted my usb connections. Never had trouble with my usb jump drives before this. Both jump drive are now losing files?????

Imac 2GHz Intel Core Duo, G4 powerbook (10.3), Mac OS X (10.4.11)

Posted on Oct 19, 2008 6:33 PM

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Answer 1

Oct 20, 2008 1:20 PM in response to PABioTeacher

First, make sure you are running the latest versions of your OS. You should be running the latest service pack for whatever version of windows you are running. Here are the basic system requirements as stated in the Apple store:

Mac Requirements
USB 2.0 port
Mac OS X v10.4.11 or later
iTunes 8 or later
Internet connection (broadband recommended; fees may apply)
iTunes Store account

PC Requirements
USB 2.0 port
Windows Vista or Windows XP Home or Professional (Service Pack 3 or later)
iTunes 8 or later
Internet connection (broadband recommended; fees may apply)
iTunes Store account

Second, start the process with the iPod connected directly to the system, not through a USB hub. See if this changes things for you.

Also make sure you have gone through the basic troubleshooting as stated here:

http://www.apple.com/support/ipod/five_rs/nano/

If problems persist, it may be the installation of iTunes that is causing trouble. Uninstalling iTunes and re-installing could clear things up. Here is a link to instructions on removing iTunes:

http://support.apple.com/kb/HT1926

Of course, start with the easy things first and work from there. Hope this gets you running smoothly.

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