4 Replies Latest reply: Oct 20, 2008 12:41 PM by Douglas McLaughlin
Sarah B1863 Level 1 Level 1 (5 points)
Hi all,

I wanted to upgrade my old iBook Graphite, but didn't need top-of-the-line, so over the weekend I went to Best Buy and picked up one of their clearance $850 Macbooks.

The salesman offered me their Geek Squad coverage, as opposed to AppleCare, and added that if I got the Advanced Geek Squad coverage, it covers accidents like cracked cases that AppleCare doesn't.

I have 14 days to make up my mind, so...can anyone here give me any arguments of one over the other? I mean, I read the literature but that doesn't tell you what it's REALLY like.

Sarah B.

iMac, Macbook, Mac OS X (10.5.5)
  • Cander Level 3 Level 3 (850 points)
    I think the general consensus is that Geek Squad *****. Alot of horror stories I had read about them. I have heared about them not even honoring their coverage. Don't have any personal experience, but just passing on information I have heared.
  • Templeton Peck Level 9 Level 9 (59,780 points)
    The Geek Squad knows nothing about Macs. If you're concerend about accidental damage then get a warranty from Squaretrade.com or take out a personal articles policy with your homeowners insurance agent...and get AppleCare.
  • Sandra Foster Level 4 Level 4 (1,460 points)
    Geek Squad coverage doesn't give you Apple telephone support, nor does it give you the right to have the Apple Store geniuses help you after the initial warranty has expired. I agree with everyone else so far: get AppleCare!
  • Douglas McLaughlin Level 9 Level 9 (63,750 points)
    This weekend Best Buy offered to give me an extended warranty on a $12 alarm clock for only $6. I decided against it. It seems they'll offer ANYONE an extended warranty on ANYTHING. I agree with the others, AppleCare provides a lot more services and you can get accidental damage coverage through home owner's or renter's insurance.