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Can't find backed-up files on Time Capsule

I have a MacBook and, more recently, an iMac, both of which have been regularly backing up to a iTB Time Capsule. Then the hard drive on my MacBook, which contained all my iTunes and my photos, broke and had to be replaced. Now that I have my MacBook back with a new (but empty) hard drive, I want to restore all my old documents to it. But when I go into Time Capsule, "Documents" and "Music" are greyed out. All that I can recover are applications. Will someone please tell me that my old documents were in fact being backed up and that they can still be recovered?

MacBook, Mac OS X (10.5.5)

Posted on Oct 20, 2008 10:29 AM

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3 replies

Oct 20, 2008 11:21 AM in response to tomharris549

tom,

Welcome to the Apple Discussions!


The following may be helpful in migrating your data back to the new hard disk.

*_Migrating User Data From One Mac to Another_*

*Wirelessly or Directly Connected?* (For AirDisk Users)
Bear in mind that for Time Machine to successfully migrate user data, the backup disk must be accessed in the same manner in which the backups were originally created. Otherwise, the backups may not be visible for migration.

In other words, if backups were performed wirelessly to a hard disk attached to an Airport device, then the restoration will need to be performed wirelessly. On the other hand, if backups were performed with the hard disk attached directly to your Mac, then the restoration will need to be performed with the hard disk connected directly to your Mac You cannot perform backups via one means and be able to access them via another means.

*Using Time Machine Before Initial Launch of New Mac*
Before starting the new Mac for the first time, attach the hard disk that contains the Time Machine backups from the old Mac.

Start the new Mac and begin the setup process. At some point it will ask you if you would like to Migrate/Import user data from another computer or a Time Machine backup disk. Follow the prompts and select the date of the backup you would like to restore your user data from. Once the migration is complete use Disk Utility to repair any permissions issues.

*Using Time Machine After Initial Launch of New Mac*
If you have already created a User Account on the new Mac using a DIFFERENT Username and Password from the old Mac, then do the following:

Attach the hard disk containing the previous Macs' Time Machine backups to the new computer.
Go to Applications --> Utilities --> and launch Migration Assistant.
At the welcome dialogue click "Continue." You may be required to enter your Admin password.
For Migration Method choose "From a Time Machine backup or other disk".
Select the hard disk containing the previous Time Machine backups. (Give Migration Assistant some time as it scans the disk for eligible data to migrate.)
Now select which User Accounts you would like to migrate over.

However, if you have already created a User Account on the new Mac using the SAME Username and Password as the old Mac, then you will need to do this:

Create a new User Admin Account on the new Mac with a completely unique name.
Now, delete the first User Account you created on the new Mac - The one that is identical to the old Mac. (Of course, backup any important files that were created using the new User Account before deleting it.)
Finally, use Migration Assistant as described above to move the old User Account data over from the Time Machine backups.

*Full Backup After Restore*
Bear in mind that in all cases Time Machine will perform a full backup after a full restore. This is normal. Time Machine will resume incremental backups after the full backup has completed. To view previous backups, Control-click or right-click the Time Machine icon in your Dock or Option-click the Time Machine menu extra and Choose "Browse Other Time Machine Disks," then select your previous backup volume. You will enter Time Machine and be able to browse your previous back ups and restore files. ( http://support.apple.com/kb/TS1338)

Let us know if this was helpful.

Cheers!

Oct 20, 2008 11:23 AM in response to tomharris549

Have you tried using the Migration Assistant program instead of Time Machine? It might a simple solution for getting files in bulk from the Time Capsule if you haven't tried already.

You also might try this. If you click on the hard drive on your desktop (or hold 'command' 'shift' and press 'C' while in Finder). A window should pop up. Where you see the Time Capsule under shared, click on 'connect as' (should be in the upper right of the window below search). Connect as a registered user (you'll need the password).

Can't find backed-up files on Time Capsule

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