5th gen iPod won't sync with iTunes

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5th gen iPod won't sync with iTunes

I have recently upgraded my iTunes to version 8. Now my iPod won't mount. I get the following error when I plug in the iPod: "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes." I've restored at least 6 times and nothing. I have also downgraded to the previous version of iTunes and it still won't work. Please help me. Right now I have a 30Gb lump of coal sitting in my desk. (The restore obviously removed all my music for it.)

HP desktop, Windows XP

Posted on Oct 20, 2008 1:58 PM

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Answer 1

Zevoneer

Level 9

52,705 points

Oct 20, 2008 2:12 PM in response to Kati

Have you had a chance to look at this troubleshooting page? If not, have a look at the bottom section that covers what to try if the message keeps reappearing: iTunes has detected an iPod in recovery mode - Use iTunes to restore

Towards the end it says "If after restoring your iPod, the message described above reappears, the iPod drive letter may need to be reassigned. See the "Change the Drive Letter" section of this document for steps to assign a different drive letter" which contains a link to this article: Windows confuses iPod with network drive and iTunes may exhibit strange behavior in relation to the iPod.

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Answer 2

Oct 20, 2008 9:15 PM in response to Kati

Unplug one of your other usb devices and this will clear up. It's usually a usb printer that causes the problem.

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