HD error: 4HDD/11/40000004:SATA(0,0)

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Level 1

2 points

HD error: 4HDD/11/40000004:SATA(0,0)

Hey guys,

I've had my iMac (20" Intel, 2GB RAM, 250GB HD) for about 6 months and recently it has been VERY slow and freezing often. I did an Archive/Restore of the OS (from 10.5.5 to the original 10.5 when I bought it), but it is still freezing. I was about to do an Erase/Restore to eliminate the possibility of some malicious software that I might have accidentally downloaded, but thought to do a Hardware Test first. The quick test showed no problems...but when I ran the extended test, it came up with the following hardware error:

4HDD/11/40000004:SATA(0,0)

What does this mean? Is my HD corrupted? Should I bring it Apple to fix?

Thanks for your help!

Jeff

iMac 20", Mac OS X (10.5.5)

Posted on Oct 20, 2008 5:37 PM

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Answer 1

Oct 20, 2008 6:11 PM in response to Robens

I would recommend backing up all of your data or make a backup image of your system if possible and then call Apple Support as there appears to be a hardware problem associated with the hard drive. Have you tried Verifying the Disk in Disk Utility?

George

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Answer 2

Robens Author

Level 1

2 points

Oct 20, 2008 10:53 PM in response to George Peters

Surprisingly, Verify Disk on Disk Utility says HD is okay. Strange. But obviously a problem with the HD is much more consistent with the constant hanging and incredible slowness of the computer recently. 😟 Bringing it to the Apple Shop tomorrow...let's see what the genius at the Genius Bar has to say! 😉

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Answer 3

lucasftw

Level 1

0 points

Oct 27, 2008 2:02 PM in response to Robens

have you had any resolution yet? i'm experiencing nearly the exact same thing. i was seeing the beach ball entirely too often, programs were locking up, then when i restarted it took a long time to boot, then it wouldn't finish booting into os x. i used the install disc to get to a terminal and cp'd everything i could from my user folder to my external hd. i got a bunch of "input/output errors" so i lost a lot of files. i then reinstalled OSX, first trying to archive and restore, which failed, and then reinstalled from scratch. this helped, but i'm still having a lot of lockups.

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