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MacBook Pro Freezes During Screen Capture

I have noticed a super weird bug with my new MacBook Pro. At least while running the integrated graphics chipset (not yet tried in power mode.)

When I snap a screenshot using Shift Command3 (or 4) my computer takes the screen grab, however, then freezes for a minute or two. After that it comes back to life.

Has anyone else experienced this?

MacBook Pro / MacPro, Mac OS X (10.5.5)

Posted on Oct 20, 2008 9:51 PM

Reply
26 replies

Nov 18, 2008 5:57 AM in response to ikarus79m

ok, I've some news. I call Apple and I follow this procedure:
1) I turn off the laptop and removed everything (usb mouse, battery, power,..)
2) I press for 5-6 seconds the power botton
3) I plugged in battery, mouse and the others stuff
4) I press the power botton and press together these keys: cmd + alt + P + R
5) I wait to listen two "gong" (the first is from the boot, the second for the new botton)
6) I released the keys combination
7) I entered my MacOS System.

Now, what I noticed is:
1) when I use the 9400M everything is OK
2) when I use the 9600M GT it dipends. If I use the battery, the problem with screenshot remains (but now it takes 20-30 second of freezes). If I use the power-line, everything is well also with the 9600M GT. It seems that the problem is with the kind of power (battery or line).

Jan 13, 2009 2:15 PM in response to agostini

This is the strangest thing. I'm glad to know other people are having the same issue. I expected this to be somewhat common because my brother has the same computer as I do and his does it too. I am fairly confident mine stalls no matter which graphics card I'm running.

Just to clarify what mine does: I type my screen capture shortcut command and it makes the "picture noise" but stalls everything else out. I use hot corners and none are responsive for about a minute and a half. The dock will not magnify or anything else. I assume this is what everyone experiences. I can move the cursor but little else. And even the movement is jumpy. Hopefully Apple will get a fix for this soon. What is the typical procedure for alerting Apple of a bug like this??

Jan 13, 2009 2:30 PM in response to ikarus79m

My machine does not do this. There is no delay in responsiveness after a screenshot. I'm running the 9400M currently. Does everyone have all the firmware updates and OS 10.5.6? My machine is totally updated.

Has anyone tried Repairing Permissions? Not sure that this will accomplish anything, but perhaps strange permissions on the Desktop could cause the screenshot utility to hang. In any case, Repairing Permissions is a pretty standard base-line troubleshooting tool.

--mAc

Feb 1, 2009 8:21 PM in response to endOfin feXt

endOfin feXt wrote:
I agree. There are many screenshot utilities out there: InstantShot! is another (free) and xScope (shareware.) Preview can also be used for this purpose.


It will be interesting to see which utilities slow down and which don't. Some probably will slow down since a lot of utilities, especially the free ones, hook into the same command line screen shot utility that OS X and Grab do.

MacBook Pro Freezes During Screen Capture

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