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What is causing Safari crashes?

<edited by host> It would help to know if the specific configuration of a specific iPhone with specific applets affects the crashing.

When freshly reset, my first-generation 8-gig iPhone running the current softerware revision can sometimes (not always) browse web pages with normal concentrations of pop-ups for up to 15-20 minutes before crashing. That period diminishes over the space of a few hours to less than one minute.

The crashes in my case are nearly always characterized by Safari exiting to the home page.

Have my mail, calendars and contacts set to synchrinze with an Exchange server. I have more than one mailbox configured but only one turned on. I have a VPN connector configured but normally turned off. I have about a dozen randam applets.

<edited by host>

Generic, Windows XP Pro

Posted on Oct 22, 2008 10:34 AM

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68 replies

Oct 22, 2008 4:18 PM in response to Gerald Edgar

This could be helpful. Please follow up.

Please tell us more about your configuration. First or second generation hardware? How many applets? Do you use Exchange mail connector? Do you NEVER get a crash or just don't get them as often as other users in this forum do? Do you browse a wide variety of web sites? Can you think of anything unusual about your iphone configuration or how you use it?

If you really NEVER get Safari crashes and can identify what makes your configuration unusual, then everyone might be able to work around this problem.

Thanks in advance for your help.

Oct 22, 2008 4:39 PM in response to Complainer

So IE or Firefox on your computer never crashes, never freezes? Browsers crash for a variety of reasons including sloppy web design. There are a lot of really badly coded websites out there including ones with 40 or 50 images on one page, sloppy javascript, bad CSS/HTML, etc. The iPhone has a very small processor and a tiny amount of memory for what it is being asked to render and there are still a lot of websites out there that have done no compatibility testing.

Oct 22, 2008 11:44 PM in response to Tamara

Basically- no they don't.

Safari on my iPhone will crash about every 15 minutes of use, and in the process I lose where I was up to and usually end up with a bunch of posts on Bloglines marked as 'read' which i have, infact, not read.

I wouldn't experience a browser crash on my PC (Chrome, IE and Firefox) more than once every couple of weeks.

This irritates me greatly.

Oct 23, 2008 1:01 PM in response to Tamara

Whoa, Tamara, I never said Safari is the ONLY browser with defects. Yes, IE and Firefox crash too (though not to the same extreme frequency).

But none of that changes my opinion that all software, including browsers, should recognize bad data and respond appropriately.

The folks who wrote the iPhone code knew the size of its processor when they released the code and they knew that a lot of web sites were poorly coded. If as you suspect, the processor is being overwhelmed, then Safari should be coded for it. That's not hard to do. When Safari encounters flash content, it displays a warning. That's NOT a defect. But it's nonsense to blame crashes on web pages, tiny processors, or anything else that's predictable.

Oct 23, 2008 11:19 PM in response to SuperSizeIt

Add me to the list. Safari on my 2nd Gen phone on 2.1 crashes pretty much 90% of the time after about 5 mins of surfing. (Have cleared history, cache, rebooted, etc.) I seriously hate this new phone. I never should've given up my first gen. It worked perfectly. Got the 2nd gen for the 3G but turns out I have to keep this phone on Edge in order to keep a call active for more then 10 seconds anyway so what's the point of having it? 3G drops 100% of calls after 10 seconds (Los Angeles resident). Sigh Reading the NY Times in 10 second increments makes me want to smash the thing. Anyway, sorry for the rant. But yes, Safari crashing most of the time here too. Looking forward to an update.

What is causing Safari crashes?

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