3 Replies Latest reply: Oct 26, 2008 6:41 AM by jurijuri
wguest Level 1 Level 1 (0 points)
I just installed the latest QT 7.5.5 for windows XP, but I can't play any video! It has sound but no picture. I cannot play any trailers from www.apple.com/trailers/. I tried to play a mp3 music, its fine. But I tried some videos, no picture just sound. It's doesn't matter what's the format of the video, all the same, just a green background.

Please Help!

Windows XP
  • QuickTimeKirk Level 9 Level 9 (51,475 points)
    QuickTime Control Panel / Advanced tab
    Use "Safe mode" for video.
  • jurijuri Level 1 Level 1 (0 points)

    I have the same problem. I can hear the sound but see no MP4 video with Quick Time player (version 7.5.5).

    I had the same problem with Windows Media Player 11 but now when I installed ffdshow Video Decoder that started to work. But it did not help Quicktime.

    And selecting safe mode does not help, nor selecting legacy codecs, nor trying DirectX chekboxes on the advanced tab.

    I could live with Windows Media Player but... My Adobe Photoshop and Britannica have been designed to use Quicktime player... Thus I need to get mp4 work with Quick Time.. 8-(

    If it is of any help to understand the case, the list below shows what relevant items Windows Media Player understands being installed on my PC.

    Windows Media Player
    Version 11.0.5721.5230
    Operating System
    Version: 5.1.2600 System Locale: en-us
    Service Pack: 3.0 User Locale: en-gb
    Build Lab: 2600.xpspsp3gdr.080814-1236 Geo ID: Finland
    Type: Workstation DRM Version: 11.0.5721.5145
    Architecture: x86 Indiv Version:
    Processors: 1

    Media Player Binaries
    Name Version Name Version Name Version
    wmp.dll 11.0.5721.5230 wmpband.dll 11.0.5721.5145 wmpcore.dll
    wmplayer.exe 11.0.5721.5145 mpvis.dll 11.0.5721.5145 wmpui.dll
    wmploc.dll 11.0.5721.5145 wmpdxm.dll 11.0.5721.5145 wmpcd.dll
    wmpps.dll 11.0.5721.5145 wmpasf.dll 11.0.5721.5145 wmvcore.dll 11.0.5721.5145
    wmpeffects.dll 11.0.5721.5252 wmpshell.dll 11.0.5721.5145
    wmlaunch.exe 11.0.5721.5145 migrate.exe

    Other Binaries
    Name Version Name Version Name Version
    psapi.dll 5.1.2600.5512 wsock32.dll 5.1.2600.5512 CRYPT32.dll 5.131.2600.5512
    drmv2clt.dll 11.0.5721.5145 mlang.dll 6.0.2900.5512 WININET.dll 6.0.2900.5659
    msnetobj.dll 11.0.5721.5145 sensapi.dll 5.1.2600.5512 SXS.DLL 5.1.2600.5512
    msxml3.dll 8.90.1101.0 msv1_0.dll 5.1.2600.5512 jscript.dll
    perfos.dll 5.1.2600.5512 rtutils.dll 5.1.2600.5512 COMRes.dll 2001.12.4414.700
    KsUser.dll 5.3.2600.5512 TAPI32.dll 5.1.2600.5512 CLBCATQ.DLL 2001.12.4414.700
    DSOUND.DLL 5.3.2600.5512 rasman.dll 5.1.2600.5512 gdiplus.dll 5.1.3102.5581
    ac3filter.ax RASAPI32.DLL 5.1.2600.5512 xpsp2res.dll 5.1.2600.5512
    D3DIM700.DLL 5.3.2600.5512 iphlpapi.dll 5.1.2600.5512 auCOLPwd.dll 2007.1.1.1009
    DCIMAN32.dll 5.1.2600.5512 SSDPAPI.dll 5.1.2600.5512 WS2HELP.dll 5.1.2600.5512
    DDRAW.dll 5.3.2600.5512 WINHTTP.dll 5.1.2600.5512 ws2_32.dll 5.1.2600.5512
    DINPUT.dll 5.3.2600.5512 upnphost.dll 5.1.2600.5512 ccL70U.dll
    MSVCR71.dll 7.10.3052.4 MsPMSP.dll 11.0.5721.5145 MSVCR80.dll 8.0.50727.1433
    ffdshow.ax netapi32.dll 5.1.2600.5694 MSVCP80.dll 8.0.50727.1433
    devenum.dll 6.5.2600.5512 MSWMDM.dll 11.0.5721.5145 ASOEHOOK.DLL
    NDParser.ax USERENV.dll 5.1.2600.5512 dbghelp.dll 5.1.2600.5512
    quartz.dll 6.5.2600.5596 mcicda.dll 5.1.2600.0 SHELL32.dll 6.0.2900.5512
    msdmo.dll 6.5.2600.5512 midimap.dll 5.1.2600.5512 WINMM.dll 5.1.2600.5512
    qasf.dll 11.0.5721.5145 MSACM32.dll 5.1.2600.5512 MSVFW32.dll 5.1.2600.5512
    wmpnssci.dll 11.0.5721.5145 msacm32.drv 5.1.2600.0 VERSION.dll 5.1.2600.5512
    comdlg32.dll 6.0.2900.5512 IMAGEHLP.dll 5.1.2600.5512 OLEAUT32.dll 5.1.2600.5512
    qedit.dll 6.5.2600.5512 WINTRUST.dll 5.131.2600.5512 SHLWAPI.dll 6.0.2900.5512
    WMDMLOG.dll 11.0.5721.5145 wdmaud.drv 5.1.2600.5512 COMCTL32.dll 6.0.2900.5512
    MSVCP60.dll 6.2.3104.0 MFPlat.DLL 11.0.5721.5145 ole32.dll 5.1.2600.5512
    NeroBurnPlugin.dll WLDAP32.dll 5.1.2600.5512 msvcrt.dll 7.0.2600.5512
    WMDMPS.dll 11.0.5721.5145 SAMLIB.dll 5.1.2600.5512 uxtheme.dll 6.0.2900.5512
    rasadhlp.dll 5.1.2600.5512 NTMARTA.DLL 5.1.2600.5512 GDI32.dll 5.1.2600.5512
    mdnsNSP.dll SETUPAPI.dll 5.1.2600.5512 USER32.dll 5.1.2600.5512
    DNSAPI.dll 5.1.2600.5625 MSCTF.dll 5.1.2600.5512 Secur32.dll 5.1.2600.5512
    cewmdm.dll 11.0.5721.5145 MSIMG32.dll 5.1.2600.5512 RPCRT4.dll 5.1.2600.5512
    wshtcpip.dll 5.1.2600.5512 urlmon.dll 6.0.2900.5659 ADVAPI32.dll 5.1.2600.5512
    hnetcfg.dll 5.1.2600.5512 WMASF.DLL 11.0.5721.5238 kernel32.dll 5.1.2600.5512
    mswsock.dll 5.1.2600.5625 MSASN1.dll 5.1.2600.5512 ntdll.dll 5.1.2600.5512

    Audio Codecs
    Type Name Format Binary Version
    ACM Microsoft IMA ADPCM CODEC 0011 imaadp32.acm 5.1.2600.5512
    ACM Microsoft ADPCM CODEC 0002 msadp32.acm 5.1.2600.5512
    ACM Microsoft CCITT G.711 A-Law and u-Law CODEC 0007 msg711.acm 5.1.2600.0
    ACM Microsoft GSM 6.10 Audio CODEC 0031 msgsm32.acm 5.1.2600.0
    ACM DSP Group TrueSpeech(TM) Software CODEC 0022 tssoft32.acm
    ACM Microsoft G.723.1 CODEC 0042 msg723.acm
    ACM Windows Media Audio 0161 msaud32.acm
    ACM Sipro Lab Telecom ACELP.net audio codec 0130 sl_anet.acm
    ACM Indeo® audio software 0402 iac25_32.ax
    ACM Fraunhofer IIS MPEG Layer-3 Codec (advanced) 0055 l3codeca.acm
    ACM Microsoft PCM Converter 0001
    DMO WMAudio Decoder DMO 0160, 0161, 0162, 0163 wmadmod.dll 11.0.5721.5145
    DMO WMAPro over S/PDIF DMO 0162 wmadmod.dll 11.0.5721.5145
    DMO WMA Voice Decoder DMO 000A, 000B wmspdmod.dll 11.0.5721.5145

    Video Codecs
    Type Name Format Binary Version
    ICM Cinepak Codec by Radius cvid iccvid.dll
    ICM Intel 4:2:0 Video V2.50 I420 msh263.drv 5.1.2600.5512
    ICM Intel Indeo(R) Video R3.2 IV32 ir32_32.dll
    ICM Intel Indeo® Video 4.5 IV41 ir41_32.ax
    ICM Intel IYUV codec IYUV iyuv_32.dll 5.1.2600.5512
    ICM Microsoft RLE MRLE msrle32.dll 5.1.2600.5512
    ICM Microsoft Video 1 MSVC msvidc32.dll 5.1.2600.0
    ICM Microsoft YUV UYVY msyuv.dll 5.3.2600.5512
    ICM Toshiba YUV Codec Y411 tsbyuv.dll 5.1.2600.0
    ICM Microsoft YUV UYVY msyuv.dll 5.3.2600.5512
    ICM Microsoft H.263 Video Codec M263 msh263.drv 5.1.2600.5512
    ICM Microsoft H.261 Video Codec M261 msh261.drv 5.1.2600.5512
    ICM Indeo® video 5.10 IV50 ir50_32.dll 5.2562.15.55
    ICM Microsoft MPEG-4 Video Codec V2 MP42 mpg4c32.dll
    ICM Microsoft MPEG-4 Video Codec V1 MPG4 mpg4c32.dll
    ICM XviD MPEG-4 Codec XVID
    ICM Microsoft Windows Media Video 9 WMV3 wmv9vcm.dll
    ICM DivX® 6.8.4 Codec (1 Logical CPU) divx DivX.dll
    ICM DivX® 6.8.4 YV12 Decoder yv12 DivX.dll
    ICM ffdshow Video Codec FFDS
    DMO WMVideo Advanced Decoder DMO WMVA, WVP2 wmvadvd.dll 11.0.5721.5145
    DMO Mpeg4s Decoder DMO mp4s, MP4S, m4s2, M4S2 MP4SDECD.dll 11.0.5721.5145
    DMO WMV Screen decoder DMO MSS1, MSS2 WMVSDECD.dll 11.0.5721.5145
    DMO WMVideo Decoder DMO WMV1, WMV2, WMV3, WMVA, WVC1, WMVR, WMVP, WVP2 WMVDECOD.dll 11.0.5721.5145
    DMO Mpeg43 Decoder DMO mp43, MP43 MP43DECD.dll 11.0.5721.5145
    DMO Mpeg4 Decoder DMO MPG4, mpg4, mp42, MP42 MPG4DECD.dll 11.0.5721.5145

    MPEG/DVD Filters
    Type Name Binary Version
    video ffdshow Video Decoder ffdshow.ax
    video GPL MPEG-1/2 Decoder GplMpgDec2.ax
    video Nero Video Decoder NeVideo.ax
    video Nero DVD Decoder NeVideo.ax
    video Pinnacle MPEG 2 Decoder pcleMPEGBox.ax
    video Pinnacle MPEG 2 Multiplexer pcleMPEGBox.ax
    video Pinnacle MPEG 2 Decoder pcleMPEGBox.ax
    video Pinnacle MPEG 2 Multiplexer pcleMPEGBox.ax
    video Pinnacle MPEG 2 Splicer pcleMPEGBox.ax
    video Pinnacle MPEG 2 Splicer pcleMPEGBox.ax
    audio AC3Filter ac3filter.ax
    audio ffdshow Audio Decoder ffdshow.ax
    audio Nero Digital Audio Decoder NeAudio.ax
    audio Pinnacle Audio Codec PcleAudioCodec.ax
    audio Pinnacle MPEG Layer-1/2 Audio Decoder pcleMPEGBox.ax
    audio Pinnacle Audio Codec PcleAudioCodec.ax
    audio Pinnacle MPEG Layer-1/2 Audio Decoder pcleMPEGBox.ax
    audio Pinnacle MPEG 2 Splicer pcleMPEGBox.ax
    audio Pinnacle MPEG 2 Splicer pcleMPEGBox.ax

    Type Name Binary Version
    Background Nero Fast CD-Burning Plug-in NeroBurnPlugin.dll
    Window Windows Audio Converter ACPlugIn.dll 5.1.2600.2180
    Window Windows CD Label Maker CDLMPlugin.dll 5.1.2600.2180

    Name Key Binary Version
    eMusic emusic
    FaroLatino Music and Video FaroLatino_EN
    Media Guide MediaGuide
    MSN Music UK MSNMusicUK
    Packard Bell Music Station PackardBell_Music_StationUk
    PayPlay.FM Music Downloads PayPlay.FM
    Tiscali.Music UK Tiscali_UK
    VidZone VidZone

    Content Partner
    None Found
  • jurijuri Level 1 Level 1 (0 points)
    All right.

    Now it works. I installed K Lite codec pack http://www.free-codecs.com/download/Klite_codecpack.htm