2 Replies Latest reply: Nov 10, 2008 2:37 PM by nichalp
polyad Level 1 (50 points)
I tried to reset my iPhone and powered off. Since it came back on I have been locked on the iTunes Logo with an arrow from the USB plug picture. I am not home and can't plug into my computer nor do I have the cable with me. Each time I reset and power off the same locked screen appears. Is there anyway to get back to my home screen without plugging into my computer's iTunes program? BTW: I have full battery power so that's not an issue.

iBookG4/iMacG5, Mac OS X (10.4.11)
  • neuroanatomist Level 7 (31,690 points)
    You cannot do anything other than connect to a computer with iTunes. It doesn't have to be your computer - you can connect to a Mac at an Apple Store, someone else's computer, etc., and activate your iPhone. Doing so will not give you access to any of your contacts, music, etc., but at least your phone will work as a phone. You can Restore and do a full sync when you return home.
  • nichalp Level 1 (0 points)
    I'm having a similar problem. I've had my iPhone 3G for a few moths with few problems, but the volume started to turn itself down, as well as some other small issues, and I hadn't updated it yet so I decided to do that. I plugged it in this morning; iTunes recognized the phone, I registered it, I think it synced or at least began to, then when it said there were updates available I clicked continue and after awhile a message screen appeared saying that there was an unknown error (601?) and the updates couldn't be installed. Ever since then iTunes won't recognize the phone, although it makes little noises when I plug it in and unplug it, and the phone seems to turn itself off. If I do turn it on, before it turns itself off again, the little silver apple logo appears as usual, and then it gets stuck on the iTunes screen with an arrow and USB chord below it... ? Then, it turns itself off again. What's going on? Can I deal with this at home somehow or will I have to take it into a store? Is it likely this happened because I took my sweet time to update it or is this perhaps some kind of virus, or just a software design flaw? I'd like to ensure this doesn't happen in future.

    Hope someone can offer some help! I love my iPhone.