5454 Views 8 Replies Latest reply: Nov 13, 2008 1:32 AM by ECVOICE
I'd try to reset the phone a couple ways first to see if there is a phone glitch.
hold both buttons 10 seconds until you get the apple to force a restart
Settings > General > Reset > Reset All Settings
If that doesn't do it see if /Applications/Image Capture can see them
Outside of that try to import photos from a different computer and see if it has the same issue. If you can do it I would delete them and put them on a flash drive then bring it back and try it with a single new test picture.
Make sure you Apple > Software Update is up to date and iPhone software is 2.1
You may be looking at a restore situation so I'd File > transfer Purchases and otherwise back up your information.
Found a partial answer — a good workaround.
Unfortunately, my iMac still does not see or import photos from the iPhone, insisting "There are no items to import."
However, the recently released application DiskAid (free from DigiDNA at http://www.digidna.net/diskaid/) — which I found reviewed in Macworld's "Mac Gems" column — does allow extracting photos from the iPhone and pulling them into a folder on the Mac. So at least the photos are no longer "trapped" on the iPhone. DiskAid is definitely a "Gem" from my perspective!...
Thanks for the suggestions.
I have reset the iPhone and confirmed current Mac and iPhone software, without solving the problem. Haven't yet had the opportunity to try connecting the iPhone to a different computer.
Fortunately, per a separate post, I have found software (DiskAid) that can extract the photos from the iPhone. So things aren't yet working right, but at least there's a usable workaround...
Here's something I discovered regarding deleting photos from the Iphone after backing them up, beiing double sure I won't lose anything):
I'm using the original, btw.:
Connect your Iphone to Itunes
Click on the photos tab
Select Sync photos from
Choose folder and create a new empty one
All the photos are gone
Go to Finder and find the empty directory - it may now have a cache - move the cahe to the trash.
Go here. Gives you the answer and what they tell you to do takes about 5 seconds and works. Basically go to Image Capture in your applications but this explains it entirely.
Yup, same problem for me, too. iPhoto shows a series of "slots" where pictures are or should be, and refused to import them, saying they are either not valid photos or that they are corrupt.
Can get them off the iPhone just fine with Disk Aid, but resetting everything, even reinstalling iPhoto and resetting the iPhone changes nothing. Same problem.