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iTunes movie purchases will not play on external display - HDCP auth error

Hello,

Well, I'm surprised there hasn't been more of a storm over this one already but I expect there will be.

Just got a new MacBook last week and finally found a mini Display Port -> VGA adapter so i could use my 19" external display. I rented a movie from the iTunes store yesterday and when I tried to play it on my external display, it gave me a warning/error that the display was 'not an authorized HDCP display' and it would not play. Plays fine on the small MacBook screen, just nothing external. To make it even worse, i tried all the movies that I have purchased from the iTunes store with the same result... NONE of them will play on anything but the MacBook's small 13" screen. This is crazy unacceptable.

Has anyone else run into this yet or have any ideas of something I may be overlooking in order to get purchased movies to play on an external display?

Thanks!

MacBook unibody C2D 2.0/2.0/160, Mac OS X (10.5.5)

Posted on Oct 26, 2008 8:12 AM

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Posted on Nov 4, 2008 9:58 AM

Same problem here as well. I guess they want to be sure we HAVE to buy an
Apple TV.

Not gonna happen.

I'll buy DVD's at my local retailer before that happens.
339 replies

Nov 23, 2008 3:22 AM in response to Chris CA

Yes, if you own one of the new MacBooks or MacBook Pro's with the mini Display Port.

I ran some tests with iTunes purchased HD content using my new MBP and my late 2008 Mac Pro. Here's what I got:

MBP and 20 inch AL Apple Display - no play (Display not authorized message)
MBP with 23 inch Apple Cinema "HD" Display - no play (Display not authorized message)
Mac Pro with same 23 inch Apple Cinema HD Display - played

It would appear this is limited to the new MBP and MB line with the mini Display Port using HDCP/DPCP. My guess is the ONLY display you can view HD content on with the new notebooks is the new 24 inch LED display.

Nov 23, 2008 3:49 AM in response to maxyourmacs

I've read this forum with interest. It seems to me that you have a pretty good case to demand a return on your MacBook and content. In the UK anyway.

You may not want to return your new toy and media, but Apple won't address this until many people demand their money back on the grounds of not fit for purpose.

You want a laptop with the intent to utilize your VGA port to see paid for content on your nice larger LCD at home but find it's not compatible due to a content protection scheme? That laptop is not fit for purpose. Take it back and either buy an older MacBook or a PC laptop.

It should also go for purchases from the iTunes store. You buy a movie, why would you want it in an effectively beta max format? You want to be able to play that media on what ever device you own. Not limited to one or two devices and especially not limited to a particular way to play it on those devices.

Apple needs a kick in the arse about this outrageous step of control.

Nov 23, 2008 4:12 AM in response to jwab

I couldn't agree more. New features which restrict rather than enhance the user experience should not be introduced sneakily, on the quiet. If Apple wants to support this belief it should have the decency to advertise it before people spend money on the product. Now watch this thread or posts disappear.

Nov 23, 2008 7:31 AM in response to maxyourmacs

I realize that I am fixing to be slammed for saying this, however I think that most of you complaining about this need to chill out.

None of the content that you have purchased from iTunes has become "unwatchable" due to the implementation of HDCP and DPCP.

What you are complaining about is the fact that you can't watch the protected content on your external display. Please note the use of the word "external" in the previous sentence. All of your content is still viewable on your internal display.

Now why you might find this unbearable, it has a simple solution. Stop buying iTunes video content. There I said it. Stop buying the content.

I have bought a handful of videos from iTunes, mostly just to play with it, however I would never consider buying a lot of movies or TV shows from iTunes. When I want a movie to be my own, then I buy the dvd. When I want the TV shows to be my own the I buy the dvd.

It is always going to be better to own the actual physical media than to only have an electronic copy. If I want to watch my DVDs in electronic only setups, like an AppleTV (which I haven't bought yet) then I can take the physical media and rip it using Handbrake to the specs that I want.

Andy Fore

Nov 23, 2008 11:14 AM in response to Gadget

My guess is the ONLY display you can view HD content on with the new notebooks is the new 24 inch LED display.

No, it is not. It will play on the MacBook pro display.
You mean on an external Apple display.
Yes, it is not right if it does not play on all Apple external displays. Apple should fix this.

According to the -> iTunes store Terms of Sale
" HDMI
An HDCP connection is required in order to view movies (purchased or rented) and TV shows transmitted over HDMI."

iTunes movie purchases will not play on external display - HDCP auth error

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