maxyourmacs

Q: iTunes movie purchases will not play on external display - HDCP auth error

Hello,

Well, I'm surprised there hasn't been more of a storm over this one already but I expect there will be.

Just got a new MacBook last week and finally found a mini Display Port -> VGA adapter so i could use my 19" external display. I rented a movie from the iTunes store yesterday and when I tried to play it on my external display, it gave me a warning/error that the display was 'not an authorized HDCP display' and it would not play. Plays fine on the small MacBook screen, just nothing external. To make it even worse, i tried all the movies that I have purchased from the iTunes store with the same result... NONE of them will play on anything but the MacBook's small 13" screen. This is crazy unacceptable.

Has anyone else run into this yet or have any ideas of something I may be overlooking in order to get purchased movies to play on an external display?

Thanks!

MacBook unibody C2D 2.0/2.0/160, Mac OS X (10.5.5)

Posted on Oct 26, 2008 8:12 AM

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Q: iTunes movie purchases will not play on external display - HDCP auth error

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  • by felipefelipe,

    felipefelipe felipefelipe Nov 22, 2008 11:23 AM in response to maxyourmacs
    Level 1 (0 points)
    Nov 22, 2008 11:23 AM in response to maxyourmacs
    I have a new MacBook Pro and get the error message when trying to play a movie I purchased today in Itunes using my Toshiba projector. Apple must not have planned this. Please solve it fast. It is not ethical to sell movies customers can't watch.
  • by Chris CA,

    Chris CA Chris CA Nov 22, 2008 12:21 PM in response to felipefelipe
    Level 9 (79,523 points)
    iPhone
    Nov 22, 2008 12:21 PM in response to felipefelipe
    It is not ethical to sell movies customers can't watch.

    So your movies do not play in iTunes at all?
  • by felipefelipe,

    felipefelipe felipefelipe Nov 22, 2008 4:01 PM in response to Chris CA
    Level 1 (0 points)
    Nov 22, 2008 4:01 PM in response to Chris CA
    They play on my MacBook Pro, but when I connect the projector to th new Mini Port it gives me an error message with something about the display not being authorized to play the HD movie.
  • by Chris CA,

    Chris CA Chris CA Nov 22, 2008 4:58 PM in response to felipefelipe
    Level 9 (79,523 points)
    iPhone
    Nov 22, 2008 4:58 PM in response to felipefelipe
    So you can watch them. You did write, "to sell movies customers can't watch".

    Seems Apple changed something and you need a projector which supports -> HDCP
  • by Kelly Kane,

    Kelly Kane Kelly Kane Nov 22, 2008 5:11 PM in response to Chris CA
    Level 1 (5 points)
    Nov 22, 2008 5:11 PM in response to Chris CA
    People shouldn't need to purchase new displays to watch content they purchased for their players they already own.
  • by Chris CA,

    Chris CA Chris CA Nov 22, 2008 5:31 PM in response to Kelly Kane
    Level 9 (79,523 points)
    iPhone
    Nov 22, 2008 5:31 PM in response to Kelly Kane
    Why would you need to purchase a different display? It does not play on your computer display?
  • by Gadget,

    Gadget Gadget Nov 23, 2008 3:22 AM in response to Chris CA
    Level 1 (25 points)
    Nov 23, 2008 3:22 AM in response to Chris CA
    Yes, if you own one of the new MacBooks or MacBook Pro's with the mini Display Port.

    I ran some tests with iTunes purchased HD content using my new MBP and my late 2008 Mac Pro. Here's what I got:

    MBP and 20 inch AL Apple Display - no play (Display not authorized message)
    MBP with 23 inch Apple Cinema "HD" Display - no play (Display not authorized message)
    Mac Pro with same 23 inch Apple Cinema HD Display - played

    It would appear this is limited to the new MBP and MB line with the mini Display Port using HDCP/DPCP. My guess is the ONLY display you can view HD content on with the new notebooks is the new 24 inch LED display.
  • by jwab,

    jwab jwab Nov 23, 2008 3:49 AM in response to maxyourmacs
    Level 1 (0 points)
    Nov 23, 2008 3:49 AM in response to maxyourmacs
    I've read this forum with interest. It seems to me that you have a pretty good case to demand a return on your MacBook and content. In the UK anyway.

    You may not want to return your new toy and media, but Apple won't address this until many people demand their money back on the grounds of not fit for purpose.

    You want a laptop with the intent to utilize your VGA port to see paid for content on your nice larger LCD at home but find it's not compatible due to a content protection scheme? That laptop is not fit for purpose. Take it back and either buy an older MacBook or a PC laptop.

    It should also go for purchases from the iTunes store. You buy a movie, why would you want it in an effectively beta max format? You want to be able to play that media on what ever device you own. Not limited to one or two devices and especially not limited to a particular way to play it on those devices.

    Apple needs a kick in the arse about this outrageous step of control.
  • by ibosie,

    ibosie ibosie Nov 23, 2008 4:12 AM in response to jwab
    Level 4 (1,115 points)
    Nov 23, 2008 4:12 AM in response to jwab
    I couldn't agree more. New features which restrict rather than enhance the user experience should not be introduced sneakily, on the quiet. If Apple wants to support this belief it should have the decency to advertise it before people spend money on the product. Now watch this thread or posts disappear.
  • by arfore,

    arfore arfore Nov 23, 2008 7:31 AM in response to maxyourmacs
    Level 1 (0 points)
    Nov 23, 2008 7:31 AM in response to maxyourmacs
    I realize that I am fixing to be slammed for saying this, however I think that most of you complaining about this need to chill out.

    None of the content that you have purchased from iTunes has become "unwatchable" due to the implementation of HDCP and DPCP.

    What you are complaining about is the fact that you can't watch the protected content on your external display. Please note the use of the word "external" in the previous sentence. All of your content is still viewable on your internal display.

    Now why you might find this unbearable, it has a simple solution. Stop buying iTunes video content. There I said it. Stop buying the content.

    I have bought a handful of videos from iTunes, mostly just to play with it, however I would never consider buying a lot of movies or TV shows from iTunes. When I want a movie to be my own, then I buy the dvd. When I want the TV shows to be my own the I buy the dvd.

    It is always going to be better to own the actual physical media than to only have an electronic copy. If I want to watch my DVDs in electronic only setups, like an AppleTV (which I haven't bought yet) then I can take the physical media and rip it using Handbrake to the specs that I want.

    Andy Fore
  • by wjtaggart,

    wjtaggart wjtaggart Nov 23, 2008 9:17 AM in response to wjtaggart
    Level 1 (9 points)
    Nov 23, 2008 9:17 AM in response to wjtaggart
    for what it's worth, I am still able to watch newly purchased TV shows (The Office, 30 Rock) via VGA on my external HDTV.
  • by wjtaggart,

    wjtaggart wjtaggart Nov 23, 2008 9:36 AM in response to Gadget
    Level 1 (9 points)
    Nov 23, 2008 9:36 AM in response to Gadget
    Can any one say if protected content plays on a TV via DVI (HDCP supported), using DisplayPort to DVI adapter? From what I've read so far about intent, it should.
  • by Chris CA,

    Chris CA Chris CA Nov 23, 2008 11:14 AM in response to Gadget
    Level 9 (79,523 points)
    iPhone
    Nov 23, 2008 11:14 AM in response to Gadget
    My guess is the ONLY display you can view HD content on with the new notebooks is the new 24 inch LED display.

    No, it is not. It will play on the MacBook pro display.
    You mean on an external Apple display.
    Yes, it is not right if it does not play on all Apple external displays. Apple should fix this.

    According to the -> iTunes store Terms of Sale
    "HDMI
    An HDCP connection is required in order to view movies (purchased or rented) and TV shows transmitted over HDMI."
  • by enamic5,

    enamic5 enamic5 Nov 24, 2008 6:34 AM in response to maxyourmacs
    Level 3 (990 points)
    Nov 24, 2008 6:34 AM in response to maxyourmacs
    Great - same story here. Just got my new 2.53 MacBook Pro, after upgrading from a 2.33 GHz MacBook Pro. HD shows I could watch before are now restricted.

    So I buy an Apple MacBook Pro, an Apple Mini Display Port to DVI Link, I own an Apple 23" Cinema Display, and want to watch an HD TV show, I bought from the Apple iTunes Music Store.

    And yet - I cannot watch it. would I have just downloaded the content from a torrent site, I could watch that file on any computer, using any display.

    Brilliant. Makes me happy to be on the legal side.
  • by Corey1081,

    Corey1081 Corey1081 Nov 24, 2008 8:11 AM in response to maxyourmacs
    Level 1 (0 points)
    Nov 24, 2008 8:11 AM in response to maxyourmacs
    Just a quick clarification of this problem. If I buy a TV that supports HDCP and then connect the new Mac Book to it via display port to DVI then DVI to HDMI then I should not get this message? Thanks for your help.
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