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iTunes errors while installing

Hello,

Whenever I try to install iTunes (8.0.1), I get an error that says:

"There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."

I was previously running iTunes just fine until I tried to upgrade. If there is a link somewhere that lets me download the last iTunes 7.x, I would greatly appreciate it.

PC, Windows XP Pro

Posted on Oct 26, 2008 9:28 AM

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4 replies

Oct 26, 2008 11:39 AM in response to JewMastaFlex

Hello, Sorry to see you both experiencing the same thing today.


So from what I am understanding. Is when you both go to install the latest iTunes, The following error appears.


"There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."




If this is the case. Can you comment on when during the installation this appears?



Also have you both tried the following


-Uninstall Apple Software via the Add/Remove Programs in control panel.


The following are the programs you want to uninstall. You may or may not see all these. But if you do please uninstall in the following order as it does reduce the amount of reboots you will have to perform to the system.


-Apple Mobile Device Support
-Apple Software Update
-Bonjour
-Windows iPod Updaters
-Mobile Me Prefs
-Quicktime
-iTunes


*Once this is all removed. Reboot. Then attempt to install iTunes again.


*If you continue to get the same message. Try the article below.

http://support.apple.com/kb/HT1926?viewlocale=en_US

Oct 27, 2008 9:24 AM in response to Andrew T.

I was able to uninstall Apple Mobile Devise Support.
When I went to uninstall Apple Software Update, I got the same error message:
"There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."

Message was edited by: jpierson

iTunes errors while installing

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