"An error occurred while trying to join "XXXX." Please try again."

Question

"An error occurred while trying to join "XXXX." Please try again."

I have had no trouble connecting to public wifi networks on my MBA, and I am using it often because I'm currently in graduate school. For some reason, my home network is the only one that won't operate.

Comcast was installed in my apartment, and because of some issue with the installation, it never worked. I was on the phone with Comcast for a couple of hours until there was nothing they could do to help. Since then it has been completely unresolved.

I have a Bootcamp partition and on the Vista side of my laptop, it works wonderfully. Every other computer can connect, but when I try, the message "An error occurred while trying to join "XXXX." Please try again," comes up each time.

Any help would be appreciated.

MacBook Air, Mac OS X (10.5.1), Boot Camp partition with Windows Vista

Posted on Oct 26, 2008 6:40 PM

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Answer 1

Oct 26, 2008 7:17 PM in response to newlyconvertedfrompc

I have the same/similar problem. While I can JOIN my home network, I can't access the internet through it (can access internet through public wifi network). All of my other Macs have no problem with my home network. I get the error message when I try to connect my MBA to my other Macs for filing sharing, etc. I assume that the problem connecting to the internet through my home network and the problem joining my other Macs are related but have no idea what the solution is.

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Answer 2

Jane Knox

Level 3

691 points

Oct 26, 2008 7:51 PM in response to newlyconvertedfrompc

Did Comcast give you a modem/router? I have seen that problem before with Comcast on this forum.

Do a forum search on the name of your modem/router.

There is a new download through software update for the Airport on the MBA. Install that and try again.

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Answer 3

Rhyd

Level 3

800 points

Oct 27, 2008 8:05 AM in response to newlyconvertedfrompc

try adding a $ in front of your password on the mac. Some of the pc world's passwords are not mac usable unless they have $ prepended. Another pc password oddity can require quote signs around the password when used on a mac ie "password"

Another option is to use WPA encryption instead of the worthless WEP that comes on most pc modems.

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