"Do not disconnect."

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Level 2

189 points

"Do not disconnect."

Someone gave my brother a 40GB iPod+HP a year or so ago: he never used it and gave it to me. (I think it's a 4th-gen: no buttons on front, no color LCD, slim docking connector on bottom)

I plugged it into Firewire and it updated some software automatically and then started charging the battery. It's been doing this now for over 24 hours, saying "Do not disconnect." Isn't this awfully long? I'd like to disconnect it and perhaps switch over to the AC unit (which my daughter was borrowing). Is this move safe at this point? The battery icon is showing full charge.

(ON EDIT) I gave up and unplugged it. We'll see what happens.

Posted on Sep 29, 2005 7:03 AM

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Answer 1

Oct 3, 2005 8:37 PM in response to John Etnier

I have experienced this problem also. I have the same iPod - but a new iMac G5.
Here is what happens to me:
- itunes reports that it can't read the contents of my iPod (iPod works fine)
- iTunes tell me that I have to use update to restore my iOD to factory settings.
- After restoring to factory settings - iTunes can see the iPOD and starts to update all of the music.
- itunes hangs wile updating. - the iPOD says - do no disconnect.
- i have to force itunes to quit (else it would sit in tha state forever)
- I then have to wait for the battery in the iPOD to deplete. It will respond power up.
I repeat the procedure above and sometimes it restores completely and sometimes t does not.
I am looking for an answer to that problem.

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Answer 2

John Etnier Author

Level 2

189 points

Oct 4, 2005 6:00 AM in response to John Etnier

In my case I was just dealing with unfamiliarity with a new product. I have the iPod set not to synchronize with iTunes, and to serve as a FW HD. This causes the "Do not..." message to appear on the iPod: it behaves more like a conventional HD and needs to be unmounted from the desktop.

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Answer 3

Oct 4, 2005 8:52 AM in response to John Etnier

Same here, the manual says 'disconnect from the Mac', but it doesn't actually say to drag the iPod's icon to the trash. I took a guess at it, and sure enough the iPod's screen showed a large tick with 'OK to disconnect' underneath.

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