Voice mail greeting language

The prefatory language in my voice mail greeting ("Your call is being answered by an automated voice mail system...") is now in Spanish rather than English. My correct outgoing message comes on after this but most callers are hanging up as soon as they hear the Spanish. Is this an iPhone problem or an AT&T problem, and how do I fix it?

iPhone 2G

Posted on Oct 30, 2008 6:12 AM

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Posted on Oct 30, 2008 9:49 AM

I am in Milwaukee, all three iPhones are having the problem at our business.
I fixed mine by switching my greeting back to default.
I then deleted my custom greeting and then re-recorded.
Problem solved.
FYI - AT&T business-class tech support was clueless.
11 replies

Oct 30, 2008 6:45 AM in response to abellan

Same thing happening here. I am sorry if I am dense, but I can't Dial 1 and get to voicemail. The operator just comes on and says that is not a correct number--but at least she is speaking English!!!

Can't seem to find anything in System Preferences regarding this either.

I have missed a few calls because people are hanging up thinking they weren't getting my phone!!!
(I am not a Spanish speaker)

Help anyone?

Oct 30, 2008 9:35 AM in response to AkronSi

Talked to business support at ATT. Problem started this morning in Minneapolis area and now has migrated nationwide. (Im in Milwaukee) Had one of my spanish speaking friends translate it as "You are now going to be transfered to voicemail. You will be connected(charged??) after the beep." And then you hear the beeps and it goes to your actual voicemail. They assured me that they are working on it diligently. So for the time being we all have spanish speaking personal assistants directing our calls to voicemail.

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Voice mail greeting language

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