3 Replies Latest reply: Sep 7, 2005 10:18 PM by Philip Brudnicki
Rostum Consulta Level 1 Level 1 (5 points)
Hello everyone,

I have synchronized my iPod with the new iTunes 4.9 release for the first time. Unfortunately, I was unable to eject my iPod even after iTunes prompted me that the iPod update is complete. The iPod is indicating that it is still synchronizing via the "Do not disconnect." message. Hitting the eject buttons in the iTunes interface, triggers the popup window that says - "The iPod "xxxxx" cannot be ejected because it contains files that are in use by another application."

Also, I have already installed the iPod 3.1 software upgrade prior to the synchronization and tried using the iPod Updater 2005-06-26 to restore my iPod to its original settings but now I'm getting "iPod manager internal error."

Finally, the Windows 2000 Professional Unplug or Eject Hardware also failed to eject the iPod. I have also restarted my PC and iPod several times. By the way, my iPod is a 20GB iPod U2 Special Edition (not the full-color display).

Have anyone experienced the same problem? Your comments and suggestions will be highly appreciated.

Thank you.
  • James Bond 007 Level 6 Level 6 (16,975 points)
    Welcome to Apple Discussions.

    You could have closed iTunes, shutdown your computer and disconnect the iPod, although that will be inconvenient. Is your antivirus software scanning the iPod by any chance?

    Occasionally I also receive this unable to eject message, though not with my iPods but with my card reader and external hard drives. I just reboot and disconnect them. Sometimes by accessing the card and the hard drive (writing and deleting files) and I was able to eject them. Quite weird.
  • Rostum Consulta Level 1 Level 1 (5 points)
    Thanks for the feedback.

    I have checked all of the running applications and none of them are accessing the iPod. I have not experienced any issues with this problem, as of the moment. Well, aside from the annoying warning from Windows whenever I "improperly" disconnect my iPod.

    I just wish that Apple would be able to look at this problem and hopefully they would be able to duplicate the problem at their end.

    Thanks again.
  • Philip Brudnicki Level 1 Level 1 (0 points)
    I have the same problem but i think i have a solution. instead of using itunes or the windows eject button on the taskbar, i go into my computer and select to eject the removable drive that pertains to my ipod. this makes the do not disconnect screen disapear and my menu shows up, giving me, what i tihnk, is the sign to unplug.