Application Icons are gray

Question

Level 2

261 points

Application Icons are gray

Two days ago, I noticed while downloading updates and new apps that the icons, while they were loading/installing are now just a generic gray icon rather than a representation of the actual icon for the app. Has anyone noticed this as well and is something going on with the software on my iPhone?

Mac Pro Dual Core 2.66 Xeon, PM G5 2.0 Dual Core (Black MacBook w/2G RAM), Mac OS X (10.5.1), Airport Extreme, Airport Express, iPod video, mini, nano, original 1st Gen

Posted on Oct 31, 2008 6:49 PM

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Answer 1

dis grey

Level 2

200 points

Oct 31, 2008 7:05 PM in response to macboyinsf

It sounds like the updates failed in some way I'd probably just start by turning the phone off.

General Troubleshooting
http://support.apple.com/kb/HT1737

I'd say at the least reset the phone holding the two buttons 10 seconds and remove the problem apps and re-download them (you only have to pay the first time if they are paid apps).

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Answer 2

macboyinsf Author

Level 2

261 points

Oct 31, 2008 9:32 PM in response to dis grey

dis grey wrote:
It sounds like the updates failed in some way I'd probably just start by turning the phone off.

I'd say at the least reset the phone holding the two buttons 10 seconds and remove the problem apps and re-download them (you only have to pay the first time if they are paid apps).

The updates/downloads haven't failed at all; everything is fine. It's just that the icons are now a generic gray as the app or update is downloading and installing. Once installed, they have their proper icons.

I just checked with my roommate who has an iPhone as well and coincidentally his is doing the same thing. And he also remembers the icons not being gray during download either.

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Answer 3

YNG

Level 1

13 points

Oct 31, 2008 11:18 PM in response to macboyinsf

I thought it was my phone so I asked Apple Care and they recommended a restore.
Well I did restore and the App are still gray.

Funny this message was posted after I did all this.

Does anyone else see gray icons while installing?

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Answer 4

Nov 1, 2008 5:32 AM in response to YNG

I do (see gray icons). The only thing I can think of is that Apple might have changed something in the app store so that the icons are loaded later in the package. Or something like that.

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Answer 5

macboyinsf Author

Level 2

261 points

Nov 1, 2008 9:35 AM in response to Greg Welch

Well I'm glad I'm not the only one; makes me feel better that there is nothing wrong with my phone, I hope. Every time I see a "generic" icon I think, uh-oh something's wrong with my software.

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Answer 6

Nov 1, 2008 11:58 AM in response to macboyinsf

You could try to un-install the apps then re-install them later.

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Answer 7

YNG

Level 1

13 points

Nov 1, 2008 12:18 PM in response to I am curious.

The Apps run fine. It is just that the icon is now a generic gray (again starting a few days ago) during the install.

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Answer 8

Nov 2, 2008 11:08 AM in response to macboyinsf

Add me to the list of people with the gray icons. I too hope my software isn't corrupted!!

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Answer 9

Nov 2, 2008 11:34 AM in response to macboyinsf

Just for the record, the same thing 'Generic Grey Application Icon' appears on the iPod Touch, when downloading / installing new Apps directly to the device. It seems pretty obvious that Apple has made a small change to the process. It does not affect the download in any way and once installed, the correct application icon appears as normal. Nothing to get worried about I'm sure.

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Answer 10

Nov 2, 2008 11:44 AM in response to macboyinsf

I don't quite get it. Do you want these gray images to go away and did you try deleting them from your phone and computer then restarting both and then downloading the app again fresh?

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Answer 11

CodyC815

Level 1

5 points

Nov 2, 2008 11:47 AM in response to macboyinsf

I noticed this too but does it really matter? I mean it's gray for a second while it's downloading, then it's just fine, what's the big deal? Especially if it's happening to everyone

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Answer 12

Nov 2, 2008 11:59 AM in response to macboyinsf

Thats why I posted on here...I didn't know it was happening to everyone. Now that I know that, I won't worry.

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Answer 13

Nov 2, 2008 12:01 PM in response to CodyC815

There is no big deal, I don't know why so many people are getting stressed out over NOTHING! Save your energy for useful posts, please!

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Answer 14

macboyinsf Author

Level 2

261 points

Nov 2, 2008 12:27 PM in response to CodyC815

CodyC815 wrote:
I noticed this too but does it really matter? I mean it's gray for a second while it's downloading, then it's just fine, what's the big deal? Especially if it's happening to everyone

Jeez people. The reason I started the post was because I noticed that my iPhone was working in a different way than it had before. Didn't know being attentive was such a problem. Now that I know it's happening to everyone else and that maybe Apple made some changes to the way the App Store works, it's NOT a big deal. How would I know if I hadn't posted here?

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Answer 15

macboyinsf Author

Level 2

261 points

Nov 2, 2008 12:40 PM in response to Jayson767

Jayson767 wrote:
There is no big deal, I don't know why so many people are getting stressed out over NOTHING! Save your energy for useful posts, please!

And your post is very useful (sarcasm); accusing everyone who posted here of being "stressed out over NOTHING!"? Read my original post dude; these forums exist for exchanging information. Had I not posted, we wouldn't know this appears to be a normal thing now. If I turned on my Mac and noticed some of my icons were generic, I'd be posting again. Are YOU going to decide which posts are "useful"? PUH-LEASE yourself. Fer Chrissakes, you p * me off!

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