Unbalanced or no sound out of one earphone

Question

Level 1

8 points

Unbalanced or no sound out of one earphone

I'm getting some problems with the sound whenever I plug the earphones in. For example, sound would only play out of my right ear bud and not the left, and sometimes both would work but on one side is slightly lower than the other (as if it was not centered to play on the same level out of both ear buds).

I've tried it with numerous earphones and all have the same problem.

Any solutions to this?

hp dv6000, Windows Vista

Posted on Nov 1, 2008 4:02 PM

Reply

Answer 1

Nov 2, 2008 2:33 PM in response to vudooz

Hello vudooz,

If the issue persists with multiple sets of earphones, and it happens with all audio/video content, that leaves only a couple of possibilities.
If you have all your data saved on your computer, you can use iTunes to restore the iPod Touch and setting it up as a "new" iPod after the restore by following the steps in this article:

http://support.apple.com/kb/HT1414

If restoring and setting up as new do not resolve, you'll want to arrange for service.

Charles

Reply

Answer 2

vudooz Author

Level 1

8 points

Nov 1, 2008 11:51 PM in response to F Shippey

Yea I was thinking that I wasn't pushing it in all the way, but no it was. I really hope it isn't the jack because it was working before. Only had this 1st gen ipod for about 2 months and I haven't dropped or did anything to mess with the jack.

Reply

Answer 3

baxteig

Level 1

0 points

Nov 4, 2008 6:29 AM in response to vudooz

I too found this problem, but found that it only happened with an in-the-ear style of earphone.

If you push the in-the-ear phones into your ear too much, sometimes the rubber pad is pushed back (I've noticed it once or twice) and the earpiece goes too deeply into your ear. What happened in my case is that the metal gauze bit (where the sound comes out) must have got some ear wax in it (and yes, I do clean my ears regularly!). If you take off the rubber pad and clean the gauze with a damp tissue it should get rid of the wax. After doing this I now find the volume in each ear is the same.

Reply

Answer 4

Quatre

Level 1

8 points

Nov 5, 2008 10:49 AM in response to vudooz

I had the same problem, except I had my ipod touch 16gb from Xmas 2007-about October 2008, then the headphones starting playing out of 1 ear, when i wiggled and twisted the headphone plug in the jack it would play for like a second or 2.

I sent mine into apple telling them the problem and they sent me a different 1 generation ipod touch 16gb, and it works fine.

Reply

Answer 5

Nov 14, 2008 1:19 PM in response to vudooz

I have this too on a 3 months old Touch ! It just started yesterday... I bought it in the US but I'm living in France right now and I hope the guarantee covers this... that's my question -- is the repair on this covered by the guarantee or will I have to front the repair myself?

Reply

Answer 6

Dec 14, 2008 12:36 AM in response to vudooz

Hi. I'm having the same exact problem with my ear phone jack. All audio only plays out of one of the ear phones... if i continuasly wiggle the cord i can get it to work but if i make the slightest move it goes out again.

Should i consider sending it in for repairs? how much would this run me? please i need some advice 🙂

Reply

Answer 7

Dec 15, 2008 1:06 PM in response to leatherface296

I have the same problem on two Ipod Touches. I've done a google and it appears to be a common problem. One of the Ipods is covered by extended warranty but the other is one month out of the 12 month period, so I'll have to pay Apple to fix it I guess!

Reply

Answer 8

Barry22

Level 1

0 points

Feb 10, 2009 1:12 PM in response to Ieuan Compton

I also have a iPod touch that is one month out of it's 12 month warranty. So I would like to know what is Apple's policy concerning this problem with the Earphone port problems. Seeing that it's common problem with the 1st Generation.

Reply