iPhone's USB Adapter Exchange Program

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iPhone's USB Adapter Exchange Program

I recently requested an exchange of my USB power adapter that came with my iPhone. The new adapter arrived and came with a shipping box to return the defective adapter, but without pre-paid postage. I don't feel that I should have to pay the postage to return the faulty adapter. Was the prepaid label inadvertently omitted from the package. Did anyone else experience this problem?

iPhone G3 USB Power Adapter Exchange, iPhone G3

Posted on Nov 3, 2008 7:07 AM

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Answer 1

Nov 3, 2008 7:14 AM in response to Spuggy

It should be included. Apple pays the return shipping. Look through the package again, and if you're sure it's not there, contact AppleCare.

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Answer 2

Nov 3, 2008 8:28 AM in response to neuroanatomist

It should be on top of the shipping label on the box. If you peel away the top layer the return label is under it.

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Answer 3

Nov 3, 2008 8:31 AM in response to Spuggy

call 1-800-694-7466

then give them your serial # of your iPhone
(settings > general > about... serial number

it is a mistake if you cant find the return shipping label
they will give you a solution about what to do next

hope that helps

😀

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