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Cannot Connect to iTunes Store?

As of last night, I cannot connect to the iTunes store. I get a message saying "iTunes cannot connect to the iTunes Store. The network connection timed out". My network and internet are working just fine (all other applications that require internet connect run fine as well). I ran the diagnostic and it says "Secure Link to iTunes Store failed". I have tried everything the help button told me to do and nothing worked. Here's part of the diagnostic report:

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2008-11-02 23:08:43.

Dell XPS 1210, Windows Vista

Posted on Nov 3, 2008 10:14 AM

Reply
85 replies

Nov 4, 2008 12:15 AM in response to Gamer260

I am also having this problem. My internet is fine (because I can do everything else that requires it) just not this. What is funny is I just downloaded the music (so I connected fine to do that) and now I can't listen to anything I downloaded because I can't connect to the store to authorize playing the songs on my computer.

Could it be their server that is overloaded?

Nov 4, 2008 1:18 AM in response to tehlb

Same problem . it says network connection timed out . but on diagnostics it indicates that my network connection is fine. apple is more and more becoming like all the others I am dissapointed .
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-11-04 09:55:53.
nonetheless my connection times out all the time. A maitenance reply would be great hint for the apple guys

Nov 4, 2008 1:42 AM in response to tehlb

same here

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-11-04 01:40:52.

Cannot Connect to iTunes Store?

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