Does not recognize my admin password after upgrade to Leopard

Question

Does not recognize my admin password after upgrade to Leopard

I have a December 2007 20" Imac 7,1 duo core. It came loaded with Tiger 10.4.x.

It has been running kind slow so last week I contacted Apple and they recommended I do the 10.5 conversion upgrade to with the specific Leopard disk that came with the machine. Did an archive and install, saved settings. Looked very transparent.

Worked fine and performance improved. Both my wife and I had, and still have, administrator status. Logging in and out works fine with our passwords.

Went to do the 10.5.5 massive update and got stuck in the password entry prior to the restart request. Ended up just shutting down the machine and when I turned it back on it asked to install the new OS 10.5.5 - went fine.

If I tell it to restart or shut down it is fine, except for the following:
Anytime I do and upgrade of any software, or I try to reboot from DVD, or some other function involving new software it asks for my password (as administrator) and will not accept it, nor my wife's.

The shut down trick is not an option except for apple upgrades.

I have read all the messages but none sound right for this.

Any help is appreciated.

Garyvp

iMac G5 20, Mac OS X (10.5.5), model 7,1 duo Intel

Posted on Nov 5, 2008 8:09 PM

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Answer 1

Nov 5, 2008 8:16 PM in response to Gary Vanderputten

Hi! Does THIS apply to you? Tom

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Answer 2

baltwo

Level 9

62,386 points

Nov 5, 2008 8:18 PM in response to Gary Vanderputten

Start with http://support.apple.com/kb/HT1274

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Answer 3

Nov 5, 2008 8:30 PM in response to Thomas Bryant

No, those are not the right symptoms.

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Answer 4

baltwo

Level 9

62,386 points

Nov 5, 2008 8:38 PM in response to Gary Vanderputten

The article states *Learn how to change or reset an account password in Mac OS X, including the original administrator account password.* There's nothing about symptoms. Reset one of yours and see if it solves the issue.

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Answer 5

Nov 5, 2008 8:41 PM in response to baltwo

After insert the disk and select restart, I get the admin sign on and it rejects my password....this is the problem. I cannot restart naturally.

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Answer 6

baltwo

Level 9

62,386 points

Nov 5, 2008 8:52 PM in response to Gary Vanderputten

Insert the disk, restart, and hold down the C key.

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Answer 7

Nov 5, 2008 9:17 PM in response to baltwo

That would not work......Had to just shut it down manually and then restart.....could not get past password entry.

Reset my password and it seems to work....will try some upgrades and see what happens.

Thanks for your patience.

Gary

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Answer 8

baltwo

Level 9

62,386 points

Nov 5, 2008 11:23 PM in response to Gary Vanderputten

I've never had that problem. Restarting or shutting down and restarting always bypasses the request for an admin password. However, if you clicked on Install Mac OS X, from the install disk, then you'd get the password request. Anyhow, glad to see you're back up. If it holds, then do the same for the other account.

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