2732 Views 8 Replies Latest reply: Feb 1, 2009 7:57 AM by DaveWaterloo
i have also had this problem and have yet to find a solution. It seems to have started after I installed the atv recent update. since then i've tried everything suggested to make it work. a couple of weeks ago i went and exchanged my atv for a new one. brought the new one home, and still nothing...i've been teetering on the edge of switching to an i mac computer, but now i'm not so sure. when i call apple support they claim to not be able to help because i'm working with a pc. apple...FIX THIS!
hope this helps anyone having issues with Apple TV not showing up in devices.
I noticed around the same time my Apple TV stopped showing in iTunes that Safari was running painfully slow, so I spent my time troubleshooting that instead of dealing with the Apple TV.
Anyway, my DNS server was 22.214.171.124 and several posters suggested i add 126.96.36.199 to my server list, which I did with nothing improving or changing. Well, I just decided to change the order the DNS servers were in, moving 220 above 222 and that instantly solved my Safari issue and internet browsing is blazing fast again. I decided to check if that changed anything with iTunes and it did. After re-entering my network settings into my Apple TV, iTunes now recognizes the Apple TV in the device control panel.
hope that helps.
I agree with you macambassador. Apple should recognize the problem and get serious about it. My Apple TV is frequently not recognized by my itunes, or my AppleTV can't find my network. These states may last for many days, and then without any action on my part they find each other again.
Not only is the ATV expensive compared to other Multimedia Drives on the market, it is patently unreliable and without any effective support. I am not happy.
I have spent the last 3 months trying to get my Appletv to show up in itunes device. I have reset everything. I am clearly a pc user. Is that the problem???
Everything else works. I can see movies, buy and play music. itunes just won't find appletv. All the settings show as fine. My network shows strong. It is just nuts that there is no support. I am major frustrated.
Any new info?
I am experienceing this problem for the 2nd time...fixed first time after many hours including factory reset of AppleTV and updating to most recent version...
I do not want to go through this again....please fix.
am using a 2wire modem/router and it is not cisable vis ehternet or wifi network connection.
After convinceing 5 people to buy an AppleTV, I simply cannnot reomend any longer due to the fragility of keeping it connected to iTunes. What a maddening hassle.
Apple Please fix.