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Question: MacBook-Apple Modem use with DSL Modem

I have a MacBook and also purchased an Apple USB Modem. Have not installed it as I now have DSL and their modem. Don't appear to be able to fax with the DSL modem, thus want to know if it's a problem installing the Apple USB Modem for faxing purposes? Is it possible and do I need to disconnect the DSL modem to do so?

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MacBook, Mac OS X (10.4)

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Nov 8, 2008 6:53 AM in response to IMAC LADY In response to IMAC LADY

I have asked that your post be moved to the appropriate Forum, this page is for feedback about Apple Discussions. You don't need to post a second time, and hopefully the folk at internet and networking for the MacBook will be able to hep you.






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Nov 8, 2008 6:53 AM

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Nov 8, 2008 7:16 AM in response to IMAC LADY In response to IMAC LADY

Hi IMAC LADY: I assume your DSL modem is connected by way of the ethernet port on your MacBook, Yes? The Apple USB modem can be connected to any available USB port on the MacBook and used. You will, however, need an available telephoe jack/outlet so as to access dial tone. Depending on how your DSL service was installed, you may have a regular dial tone jack near wher your DSL modem is connected.

Hope this helps
Stedman

Nov 8, 2008 7:16 AM

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Nov 8, 2008 9:21 AM in response to stedman1 In response to stedman1

Yes, there are USB ports, but didn't know if I should disconnect the DSL modem -- assume so, but ... I have filters on all the phone lines, but not used for the DSL.
I think this helps me. Will try connecting the USB Apple Modem directly to a phone line and be ready to go. Have had Macs since 1990 and like their ease of use, but this one threw me. Don't want to have a problem with the DSL line.
Thanks!!

Nov 8, 2008 9:21 AM

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Nov 8, 2008 9:54 AM in response to IMAC LADY In response to IMAC LADY

Hi IMAC LADY!

You cannot be connected to the Internet, while you are sending, or receiving a FAX.
You must use a Dial-Up connection, to FAX.

Not all DSL Cable Modems can be configured to send a FAX using the OS X FAX function.

Review this KB Article Can I fax with my cable, ADSL, DSL, or ISDN modem using Mac OS X 10.3?.

I have DSL as well, and when I want to send or receive a FAX, I disconnect the Ethernet cable from the Mac Ethernet port, and plug a phone connection cord, from the wall jack to the Internal Modem port on the Mac.
If using an External Modem, connect to that.

I have a two port Splitter/Filter plugged into the wall jack.
The Cable/DSL Modem wire, is always plugged into one of the ports on that splitter.
When I want to use the FAX function, I plug the phone connection cord into the other port, but I do not unplug the Cable /DSL Modem.
The Splitter/Filter may not be a necessity. If you don't have one, just unplug the Cable Modem wire from the wall jack, and plug in the phone connection cord.

I then set the Network System Preferences, back to the Internel Modem, or External Modem, deselect the Built-in Ethernet, select Internal or External Modem, and drag it to the top of the window.

This of course will disconnect the Mac from the DSL connection, and you can then use the Internal Modem to send or receive a FAX.

Also review this Topic Faxing, for additional tips.

Additionally, when you enter the recipient FAX number, use this format 1-area code-xxx-xxxx.

ali b

Nov 8, 2008 9:54 AM

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Nov 21, 2008 8:18 PM in response to IMAC LADY In response to IMAC LADY

Thanks for all the feedback. Tried a fax yesterday and so simple, I feel dumb for asking the question. ;o(( Appreciate Stedman and Ali! God Bless!!

Nov 21, 2008 8:18 PM

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Question: MacBook-Apple Modem use with DSL Modem