Samsung SCX 4500 and Airport Express incompatibility?

Question

Samsung SCX 4500 and Airport Express incompatibility?

Hi,

I have bought the Samsung SCX 4500 printer two days ago...
Since then I tried out to get the printer working properly with my Airport Express.
Before I had a Canon IP 5300 and everything worked out great - no problems with printing.
But so far I have only made the SCX 4500 print once with the Airport Express and this
was right after I connected it via Bonjour to my Airport Express Printer Sharing...
Afterwards the printer refused to print anything more.
A scanner is part of the multifunction printer as well - the scanning is only support if you connect the printer via usb cable to the computer.
But at least this fairly "handsome" printer should print wirelessly...
If you have any suggestions how I can solve the problem, let me know...

Cheers, Felix

Mac OS 10.5.5 installed on a Macbook Pro 2.Gen.

Installed all the newest software from the following Samsung Support site:

http://www.samsung.com/at/support/download/supportDown.do?group=Drucker%20%26amp %3Bamp%3B%20Multifunktionsger%3Fte&type=Drucker%20%26amp%3Bamp%3B%20Multifunktio nsger%C3%A4te&subtype=Laser%20MFP&modelnm=SCX-4500W%2FSEE&disp_nm=SCX-4500W&language=&cate_type=all&dType=D&mType=DR&vT ype=L&prd_iacd=06010300

Airport Express Firmware: 6.3

Mac OS X (10.5.5)

Posted on Nov 8, 2008 8:48 AM

Reply

Answer 1

Nov 14, 2008 4:40 AM in response to elninomed2009

I'm having issues Samsung SCX-4300 with Airport Express 802.11b/g, firmware 6.3 Airport printing used to worked fine with my Brother MFC-2040 in 10.4 but now struggles in 10.5 with the new system and printer. Like you, it will print one job fine, then it stalls on the next. Printer dialog shows "Printing page 1, 14% complete..." Then it gives up and the dialog shows "Printer Paused". When I resume the printer and resume the job, an error message pops up, "Operation Could not be completed. client-error-not-possible". But when I click OK, the dialog returns that shows "Printing page 1, 14% complete"

I reinstalled the latest printer driver (1.2), deleted the old printer profiles and created new ones for the printer, and followed the directions on the Airport printing troubleshooting guide. I had no problems printing on a Brother MFC-2040 with OS X 10.4. I suspect this is a Leopard issue. Any thoughts?

Reply

Answer 2

Nov 18, 2008 2:31 PM in response to elninomed2009

Hey I have the same problem. The prinmter is nice but there occure problems..

But I probably fixed it.

Try to change the name of the printer in the AirPort Utility Application. Express searches for Printers and finds the "Samsung SGX 4300" and takes this as name.
I changed this name to "Samsung" only and restarted the airPort Express. Now it works .... till now ....

Try this and give a feedback if this fixes your problem.

Martin, Germany

Reply

Answer 3

Mark_c

Level 1

0 points

Jan 3, 2009 9:27 PM in response to elninomed2009

After hours pulling my hair out with 10.5.5 + Airport Express + SCX-4500 I've finally gotten the system so that I can print multiple times in a row with normal speed and without needing to reset my express. The progress was made after I updated the express driver to 7.3.2. There is an Airport Extreme in the network which was also updated to the same level at the same time, but I doubt(??) that was a factor. I'm still unable to scan from the SCX-4500 (I did install the latest printer driver and the latest scanner driver earlier tonight) and unable to read the toner level from the Mac. I've owned this combinatio of equipment for a year and its never worked properly. All of it was purchased from Apple. I've spent 7 hours (and toner and paper) trying to get these Apple devices to work together. That's not how its supposed to be.

Mark

Reply

Answer 4

Jan 5, 2009 12:04 AM in response to Mark_c

You won't be able to scan over the network. You'll need to connect via USB to perform scanning with the 4500.

Glad to hear the 7.3.2 firmware update helped you solve this problem. For those of us with the older Airport Express (b/g wifi), I guess we're not going to get a fix for these problems. The last firmware update for our Airport Express units was in 2006 (6.3).

Reply

Answer 5

Jan 10, 2009 9:29 AM in response to elninomed2009

Goog evening,
I also have a problem.
I'm not able to print with Samsung SCX4300 multifunction Laser printer, connected via airport express.
With Epson printer I never had problem.
SCX Printer and scanner work only if connected to mac via usb.
Samsung italy call-center is not able to give technical support.
I think it is a driver problem from samsung....
Someone could help me?

Thna a nd regards
Simone

Reply

Answer 6

cwaggz

Level 1

0 points

Feb 13, 2009 4:24 PM in response to martinlegrand

I already had a Samsung SCX 4500 and I just got a new MacBook Pro and an Airport Express and have been having the same issues with printing juft freezing at 7%.. This is also happening on my roommate's older MacBook. I have exchanged the Airport, tried with and without bridging another router, and nothing has worked..yet.. Every time I reset the Airport it works for a week tops. Also, occasionally when I'm surfing the web and streaming itunes the music will stop broadcasting and I get a message that the air[port is being used by another application.

I just tried renaming the printer to just "samsung" and so far so good! I'll let you know if this changes or if this is indeed a solution!
Thanks Martin!

Chris, Canada

Reply

Answer 7

titusm

Level 1

29 points

Mar 5, 2009 1:55 AM in response to cwaggz

Thanks to everybody. Renaming the printer worked for me as well – so far.

I would like to add, that after renaming the printer within the airport admin app, you obviously have to add the new named printer ("Samsung") in the control panel and delete the old printers name ("Samsung- SCX4500").

Slightly annoying that we had to restart the Airport Express for each and every single print for a year or so. Odd that neither Apple nor Samsung came up with an update yet.

Reply

Answer 8

Apr 24, 2009 11:38 PM in response to martinlegrand

Hi Martin,

thanks for the hint renaming the printer in AE settings.

In deed it did work - unfortunately only once!

After the print job was completed the same problem occured while trying to print the next page.

Any ideas anyone?

Dimi, Germany

Reply

Answer 9

saintjin

Level 1

0 points

Apr 27, 2009 7:57 PM in response to elninomed2009

Hello,

I have a weird but related problem.

I have the SCX-4521 AIO connected through an AExpress and can print no problem.

My brother has the same setup (same printer) but cannot. The only two differences being that his AExpress is the older one and his MBPro is also older (Intel chip).

The weird part is, I can connect to his wifi and print to his printer (different connection) through my own MBPro.

I'm inclined to think that the firmware for the AExpress probably has nothing to do with it since I can print to it... but we use the same OS (10.5.6) so what's the real difference between my newer (by one year) MBP and my brother's older one?

Looking for a solution...

Reply

Answer 10

Apr 27, 2009 11:39 PM in response to saintjin

Is he able to set up the printer? Does the print job get stuck in the print queue? What are any error messages? You will get a better recommendation on troubleshooting if you provide more details than 'He cannot print."

Seth

Reply

Answer 11

Thoka

Level 1

0 points

May 7, 2009 12:12 PM in response to d.o.c. dimi

For me this solution always worked for my Samsung SCX-4500 printer:

1) renaming the printer in AirportExpress (AE) to "samsung" (important: spaces in the name seems to cause the problem - so do not ever use spaces in AEutility in name for the printer!)
2) adding the printer through CUPS like described here (using HP Jet Direct Socket): http://osr600doc.sco.com/en/PR_gimpprint/x456.html

HINT: when CUPS is asking for socket during the setup wizard use the following:
socket://((ip-of-your-airport-express-here)):9100

For example with my own AE IP, where printer is attached over USB:
socket://192.168.178.25:9100

3) that's it - printing should work now!

If you still have any problems simply reboot AE to factory defaults, reconfigure it and go to the above steps. Good luck!

Thoka -Germany-

Reply

Answer 12

Lello72

Level 1

0 points

May 22, 2009 5:11 AM in response to Simone LONGHIN

Stesso problema, con sansung scx 4300.. Cambiando i settaggi e il nome della stampante da utility airport,e riavviando non risolvo il problema. Come avvio la stampa , non vede la stampante in linea se non collegata alla usb. Stesso problema con lo scanner.. anzi dello scanner una volta installato il software di gestione, non trovo da dove avviare il programma... lo installa ma non so dove.. Grazie

Reply

Answer 13

Jul 23, 2009 2:37 AM in response to Seth Johnson4

Howdy all,

Try this if you are still havin probs:

1. Make certain your usb is plugged into the airport
2. Open airport Utility and double-click your airport
3. Select Printers
4. if your printer doesn't show then click update and your airport should restart - once it restarts your printer should show up.
5. go to print & Fax in the System Prefs and control click the printer pane to Reset the Printing system
6. Add printer with the + and it should find your printer in the airport.
7. Print and relax brosef.....

Later

Reply

Answer 14

Aug 2, 2009 1:21 AM in response to Thoka

Thoka,

Sounded like you had a solution to this problem. Sadly, *not for me*. Trying to set up the printer via CUPS (after removing spaces from name), get client-error-not-possible from within the setup while trying to create printer with this IP:

socket://192.168.0.118:9100

I really wish Apple would acknowledge this issue and fix it in the firmware. When people abbreviate Airport Extreme Base Station as an acronym, it is entirely appropriate.

Seth

Reply

Answer 15

Aug 3, 2009 5:51 PM in response to Thoka

Thoka,

Your recommendation works, but the syntax you provided was wrong. The IP must be specified as such:

192.168.0.118:9100

Don't put the 'socket://' in front of it.

This is an ugly bug that has existed since at least 2007. Apple needs to address it in a firmware update to the wireless G series Airport Units.

Oh, and the project gutenberg drivers are missing support for the SCX-45xx series of printers, so people don't even need to go down that route.

Seth

Reply