Can't add WMV files to iTunes

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Level 1

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Can't add WMV files to iTunes

I have latest update of iTunes on a PC running on XP. I have a few WMV files I'd like to add to ITune and convert for my iPod Touch. According to the help files I should be able to drag and drop the files or go to Files>Add File To Library. Nothing happens with either option. And yes I have already searched this forum. No one seems to want to answer this question. Can someone give it a go please?

Windows XP Pro

Posted on Nov 10, 2008 3:19 PM

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Answer 1

Paul Judd

Level 6

13,420 points

Nov 10, 2008 6:19 PM in response to NM_Eman

I do not believe WMV files are recognized or converted in iTunes. iTunes will convert unprotected WMA files, but I am fairly certain that WMV is not supported and must be converted with another converting program.

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Answer 2

NM_Eman Author

Level 1

0 points

Nov 11, 2008 9:06 AM in response to NM_Eman

Thanks Paul, but the iTunes help file specifically lists WMV as a drag and drop file type.

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Answer 3

Nov 11, 2008 10:26 AM in response to NM_Eman

That's interesting. Windows Media Video (wmv) is not supported according to this:
http://www.apple.com/ipodtouch/specs.html
Under "TV and video"

I've used Windows for a long time, and I've never been able to put windows media anything into iTunes (not for lack of trying). iTunes would convert audio for me, but for the video files I had to find an iPod video converter (or use Windows Movie Maker in some instances) to put it into a different format in order for iTunes to do anything with it.

CG

Message was edited by: CasperGemini

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Answer 4

Nov 11, 2008 10:45 AM in response to NM_Eman

I actually just had this issue - I was trying to put some WMV videos into my iTunes library, and it wouldn't work, no matter how many times I tried to make it. I ended up having to use an external program called "Power Director" (which is actually a video editing suite) to convert them to M4A. If you have access to a converter program, that's probably the simple solution.

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