Apple Mail Sent Folder - EMPTY!

Question

Level 1

4 points

Apple Mail Sent Folder - EMPTY!

Hi All,

I use the apple desktop mail program to which I have a number of AOL & Gmail accounts. Everything seems to be working fine except for some reason my sent folder has gone completely empty - just like that! The little triangle is also missing next to the paper aeroplane icon. Can someone help me out - I had a ton of sent mail I regularly reference to so I need to get it all back and working again! Any help greatly appreciated!

Suave!

MBP 2.2, Mac OS X (10.4.11)

Posted on Nov 11, 2008 11:35 AM

Reply

Answer 1

BDAqua

Level 10

239,225 points

Nov 11, 2008 11:55 AM in response to Suave!

Hi Suave!, and a warm welcome to the forums! 🙂

First I'd backup these two Mail folders, by right clicking on them in the Finder, then choose Archive/Compress.

Users/YourUserName/Library/Mail

Users/YourUserName/Library/Mail Downloads

Right click on that Mail folder, choose archive, you'll get everything in the folder, and the folder itself in a file called Mail.zip, move it to a safe place, same for the Mail Downloads folder... only the plist is separate.

Users/YourUserName/Library/Preferences/com.apple.mail.plist

Quit Mail, then In your home folder, try moving this +folder & file+ to the Desktop then reboot...

/Users/YourUserName/Library/Caches/Mail

Move to the Desktop...

/Users/YourUserName/Library/Mail/Envelope Index

Reply