Software Update Stuck on "Checking for New Software..."

Question

Level 2

385 points

Software Update Stuck on "Checking for New Software..."

Not sure why, but today when I selected "Check for New Software" from the Apple Menu, Software Update started checking and does not proceed past that step. I've included a screenshot to show exactly where it's stuck.

http://img409.imageshack.us/img409/9536/picture1ss7.png

Thanks for any help you can give me.

2.16 GHz Core Duo MBP 15in 2GB RAM, Mac OS X (10.5.5), 16 GB iPhone 3G

Posted on Nov 11, 2008 11:44 AM

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Answer 1

nerowolfe

Level 6

13,090 points

Nov 11, 2008 12:04 PM in response to ij00mini

I would cancel the operation and try again.

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Answer 2

Nov 11, 2008 1:15 PM in response to ij00mini

You may want to go to the Apple Downloads site and download the update manually, then check the .dmg with Disk Utilities’ Verify Disk, and then run the update package.

Sometimes there is an internet interruption that can corrupt the download, especially using a modem or DSL.

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Answer 3

hpr3

Level 5

5,748 points

Nov 11, 2008 1:57 PM in response to ij00mini

Sounds like a corrupted preference file.
Go to ~users/library/preferences. Locate software update plist and trash it. Logout/Login. The OS will create a new preference plist file and then retry software update.
Regards,
hpr3

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Answer 4

ij00mini Author

Level 2

385 points

Nov 11, 2008 3:24 PM in response to ij00mini

Well, I appreciate all of your help, everyone. It turns out, a simple restart fixed. I suppose it's a good thing that this will be here in case anyone else encounters this problem, but I have egg on my face, now don't I. Thanks again.

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