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elliotw100 Level 1 (0 points)
*Apple AirPort Express - Streaming Music on iTunes - Frequent Music Drop outs*

I have just purchased an Apple AirPort Express for the sole use of streaming music from my laptop to my home cinema system.

My system has bundles of power (Core 2 Duo, 3gb RAM, 320gb hard disk, Intel-N WiFi) and is running Windows Vista Premium. I am using the latest version of iTunes (version 8) and have it setup to play through remote speakers. I have my AirPort Express connected to my home cinema system.

When I play music on iTunes through ONLY my computer speakers I have no problem with drop outs.

However, when I play music through either (1) my AirPort Express or (2) multiple speakers (i.e. the AirPort Express and my computer speakers together) I experience frequent and unbelievably annoying drop outs in the music stream.

I have determined this has nothing to do with interference with the wireless signal and believe this is something to do with iTunes - the reason being the drop outs occur in BOTH the computer speakers AND the AirPort Express speakers (when I select multiple speakers) but does not occur when I select ONLY the computer speakers.

Please could you provide some advice on this as I am unable to use the AirPort!

Many thanks


Dell, Windows Vista, Dual 2 Core
  • Mkleineick Level 1 (0 points)
    I am having the exact same problem. I am searching all through the forums trying to find a solution. If I can find one I will let ya know, and If you find a solution I would be very appreciative if you would share it with me
  • jdjanzen Level 1 (0 points)
    I'm in the same boat, and keep checking back to see if anyone has found the answer--surely we're not the only ones with this problem; I've seen (and heard) it work for other people.

    Any Apple store genius bar types lurking out there?
  • elliotw100 Level 1 (0 points)
    *Apple - where are you?* Please can you look at this? Lots of people are experiencing a similar problem.

    I did try uninstalling and then reinstalling a fresh version of iTunes without success. There must be a solution!
    Incidentally, I have seen some suggestions that rolling back to iTunes 7.x fixes the problem - but the only way to do that is download iTunes from a third party website which I am not happy to do (security risk, loss of functionality versus 8.x etc).

    *APPLE, please help!*
  • Adam Pitts Level 1 (0 points)
    I am having the exact same issue. I have a Macbook Pro running Leopard, everything up to date. iTunes plays fine on the "computer speakers" but when I try to stream to the airport express (which is set up correctly via the airport utility) it is a disaster. It is so frustrating. I can have the airport express sitting 5 feet from my computer and it still does it. Please, please someone help.
  • Blaise Munier Level 1 (0 points)

    I have the same problem and non answer... the problem is coming when i have instaled the new version of the intern program 6.3...

    I can't find a solution! i just see a lot of things:

    An another machine have no problem (imac, intel...)
    we run together 10.5...
    I am on a ppc g5

    when i am on the net, and when i'm on specific page, that cut all the time... when monitor activity run on the first plan, it's cutting just sometimes!!!!
  • Blaise Munier Level 1 (0 points)
    one more things... i thing that don't come from itunes because when i want to send music to airport via other application that do the same ****!
  • Don Roedl Level 2 (210 points)
    I had the same issue. I started keeping a log of the drop out times and duration.
    The drop outs were occurring roughly once in a give 20-40 minute period of listening and would last for anywhere from 30 seconds to a minute.

    I was running iTunes 8. I downgraded to iTunes 7.5 on my MacBook Pro and the problem went away completely. On my Mac Mini I am still running iTunes 8 and when I stream from the mini I get the drop outs. When I stream from the MacBook Pro it plays continuously for hours where previously under iTunes 8 I had the drops.

    Looks to me like an iTunes 8 issue.
  • jdjanzen Level 1 (0 points)
    Once an album would be a huge improvement for me! I get drop outs of a second or two every few seconds--the listening experience could best be described as "intermittent." This is a three-week-old MacBook, Airport Extreme, and Airport Express--everything completely up-to-date.
  • cbas Level 1 (0 points)
    Hi, I'm form Buenos Aires Argentina and I have a similar problem, the difference is that I cant hear from the remote speakers at all (work fine with the computer). With my old version of I tunes 7.7 works perfect but when i install the 8.0 (because I bought an Itouch) stop working. Anybody knows what I have to do?
  • jdjanzen Level 1 (0 points)
    I just updated to iTunes 8.0.2, and it seems to have helped a lot--still a ew drop outs now and then, but not nearly as bad as before. Has anyone else had good results from this?
  • PJ1200 Level 1 (0 points)
    Nope - I upgraded to the new version of iTunes 8 and it makes no difference whatsoever. I have EXACTLY the same problem as the OP. I have set up another thread (didn't see this one).
    If anyone works this out I will be forever in their debt!
    It's ridiculous!

    <Edited by Moderator>
  • jrutledge Level 1 (0 points)
    Just adding my voice to this! UNRESOLVED! I'm tempted to call Apple and raise ****. Between myself and family, we have 4 Macs, 2 Airport Express, and an iPhone.

    I"m not happy about it. I have NO problem paying more money for Apple products - IF THEY WORK BETTER THAN THE OTHER GUY. I think Apple is getting LAZY.....
  • 3PCs-and-one-Mac Level 1 (0 points)
    Adding my voice to the fray-

    I have iTune running on my home machine (winXP). It simply does not recognize my Airport Express units. I have iTunes 8.0.1 on my laptop (also winXP)and it does find the remote speakers. Want the laugh? I installed the laptop AFTER the home machine- which leads me to believe Apple may have done a quiet rollback.

    Anyone who has specific solutions, please post ASAP.
  • elliotw100 Level 1 (0 points)
    I have tried connecting my AirPort Express to my network by an ethernet connection.
    I have the SAME problem. So it is NOTHING to do with the wireless network.
    Apple, listen and try and sort this mess out.
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