7 Replies Latest reply: Dec 23, 2008 1:37 AM by s31ve_c
Werdan Level 1 (0 points)
I've got a big problem with my iPhone. It started assuming that the headphones are always connected, which means that if they are not connected I cannot listen to music, or make calls, as the sound would not be played through the normal speakers.

I have looked at the port for headphones- nothing has stuck in there for the phone to assume that those are my headphones.

Any suggestions on how to solve this?

P.S. Speakers work fine as the alarm functions OK. It is just that the iPhone assumes that headphones are connected...

Mac Book, Mac OS X (10.4.11)
  • Ian Parkinson Level 6 (10,505 points)
    Try inserting and removing the headphones quite a few times, it can fix this.

    Also try a hard reset, press and hold the top and home buttons together until the Apple Logo appears on the screen.

  • caser111 Level 1 (0 points)
    i have done this but the problem is still there this seems to be a big problem because i have 2 mates that have the same problem i have only had my phone for 2 months this is not a user fault this is a manufacture fault and somthing needs to be done ??
  • icebike Level 3 (740 points)
    Its likely not a manufacturing fault, its almost certainly a software bug.

    You might try to restore as a new phone and see if that works.
  • caser111 Level 1 (0 points)
    yeah but isnt it a phisical switch not software ?? i have restored my phone as a new one still same probmlem >
  • icebike Level 3 (740 points)
    There is a physical switch, and that might be deformed such that it never can tell when the plug is removed from the jack.

    But it could just as well be a software setting that this physical switch interacts with.

    You could CAREFULLY poke around in there with a plastic toothpic to see if you can trigger that switch to close
    or you can take it in to the Apple store.
  • caser111 Level 1 (0 points)
    thanks for the advice but i left ir off over night and then when i turned it on this morning and its fine thanks anyway
  • s31ve_c Level 1 (0 points)
    I put the headphone plug back in well phone unlocked spin the plug round and then pull out worked for me