iPhone assumes headphones are always connected even if they don't

Question

Level 1

8 points

iPhone assumes headphones are always connected even if they don't

I've got a big problem with my iPhone. It started assuming that the headphones are always connected, which means that if they are not connected I cannot listen to music, or make calls, as the sound would not be played through the normal speakers.

I have looked at the port for headphones- nothing has stuck in there for the phone to assume that those are my headphones.

Any suggestions on how to solve this?

P.S. Speakers work fine as the alarm functions OK. It is just that the iPhone assumes that headphones are connected...

Mac Book, Mac OS X (10.4.11)

Posted on Nov 15, 2008 7:56 PM

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Answer 1

Best reply

Ian Parkinson

Level 6

10,746 points

Nov 15, 2008 8:15 PM in response to Werdan

Try inserting and removing the headphones quite a few times, it can fix this.

Also try a hard reset, press and hold the top and home buttons together until the Apple Logo appears on the screen.

Ian

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Answer 2

caser111

Level 1

0 points

Nov 16, 2008 5:41 PM in response to Werdan

i have done this but the problem is still there this seems to be a big problem because i have 2 mates that have the same problem i have only had my phone for 2 months this is not a user fault this is a manufacture fault and somthing needs to be done ??

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Answer 3

icebike

Level 3

740 points

Nov 16, 2008 6:11 PM in response to caser111

Its likely not a manufacturing fault, its almost certainly a software bug.

You might try to restore as a new phone and see if that works.

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Answer 4

caser111

Level 1

0 points

Nov 16, 2008 6:14 PM in response to icebike

yeah but isnt it a phisical switch not software ?? i have restored my phone as a new one still same probmlem >

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Answer 5

icebike

Level 3

740 points

Nov 16, 2008 6:26 PM in response to caser111

There is a physical switch, and that might be deformed such that it never can tell when the plug is removed from the jack.

But it could just as well be a software setting that this physical switch interacts with.

You could CAREFULLY poke around in there with a plastic toothpic to see if you can trigger that switch to close
or you can take it in to the Apple store.

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Answer 6

caser111

Level 1

0 points

Nov 17, 2008 3:44 AM in response to icebike

thanks for the advice but i left ir off over night and then when i turned it on this morning and its fine thanks anyway

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Answer 7

s31ve_c

Level 1

0 points

Dec 23, 2008 1:37 AM in response to caser111

I put the headphone plug back in well phone unlocked spin the plug round and then pull out worked for me 🙂

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