7 Replies Latest reply: Jan 12, 2009 9:43 AM by Tamara
tiffanytucf Level 1 Level 1 (0 points)
I have the IPHONE 3g.
When I go to sync my phone it says it had a lot of "OTHER" or the orange memory. Is there a way to get rid of some of that so I can add more apps, rightones, music, etc.
Thanks.
  • modular747 Level 6 Level 6 (16,770 points)
    No. The "other" is the iPhone firmware and software.
  • roaminggnome Level 10 Level 10 (92,355 points)
    It depends on what "a lot" is.

    There is supposed to be some "other".

    If there are corrupt files there may be "a lot" of other. If this is the case then a restore is in order.

    A restore is covered in the manual:


    http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf
  • Lawrence Finch Level 7 Level 7 (28,795 points)
    Let's define "a lot". Generally "a lot" is over 500 MB. But usually memory corruption causes most of the memory to become "other". The usual cause is an interrupted sync, and a Restore is the only way to fix it.
  • modular747 Level 6 Level 6 (16,770 points)
    roaminggnome wrote:
    If there are corrupt files there may be "a lot" of other. If this is the case then a restore is in order.

    The "Other" category does include data caches from some apps. including Safari. A hard reset, along with deleting the Safari caches via Settings will get rid of these without a restore. Also, if you restore using a backup, rather than as a new iPhone, most of this stuff will be restored as well.
  • icebike Level 3 Level 3 (740 points)
    Actually becoming other is usually a corrupted Itunes database, fixed by adding a single song in most cases.
  • caritors Level 1 Level 1 (0 points)
    I also have a huge problem with the "other" memory on my iphone! It is using 8,5GB from my memory!!! im just using around 400 Mb with my applications, i have no music nor video and due to the "other" memory, my 16GB memory on my iphone was reduced to just 6GB!!! what can I do? please helpppp
  • Tamara Level 6 Level 6 (13,730 points)
    You need to do a restore on the phone.