I've had this happen twice now and can't figure out what's causing it, so I'm hoping someone else has suggestions. When I plug my iPod into my computer to update it, an error message pops up saying that the "PlayCount" file on the iPod is corrupted and unreadable and needs to be repaired using the "Chkdsk" utility. It does seem to actually be corrupted because it will not record new play counts or keep track of those songs I've played immediately before it has this issue. Both times I've used the "Restore" feature of the iPod updater, which does fix the problem, but this isn't exactly ideal because then I have to load everything back onto my iPod, which takes quite awhile because I have a few thousand songs. Does anyone have any idea why this keeps happening so I can (hopefully) prevent it from happening in the future? Oh, and this is a recent development, too. I've had the iPod since September and the first time this happened was at the end of December and then again earlier this week, and (as far as I know) I haven't been using it any differently. Thanks!
406 replies
No, soft reset doesn't help, neither does chkdsk.
Hi Da Gopha,
I've read all the posts carefully and tried to use the old 3.0.1 updater but I have the same error message as Adam being: "iPod's hardware & the updater's firmware aren't compatible". I have a 20GB iPod U2 Special Edition. I checked the settings, the version installed is 3.0.2, model M9787J, Format is Windows.
If you have any other solutions, I'll be happy to hear it.
Regards.
I've read all the posts carefully and tried to use the old 3.0.1 updater but I have the same error message as Adam being: "iPod's hardware & the updater's firmware aren't compatible". I have a 20GB iPod U2 Special Edition. I checked the settings, the version installed is 3.0.2, model M9787J, Format is Windows.
If you have any other solutions, I'll be happy to hear it.
Regards.
Okay, you're the third person to report this. Have you tried a Restore incidentally (to the previous firmware)?
I presume you're doing the Soft Reset correctly, and the chkdsk is actually being run on the iPod drive, not on the primary HDD?
...strange, because either of these temporary fixes usually does it for people.
I presume you're doing the Soft Reset correctly, and the chkdsk is actually being run on the iPod drive, not on the primary HDD?
...strange, because either of these temporary fixes usually does it for people.
Hi there,
Unfortunately, you are one of the (increasingly) many people who have a newer iPod, and who can't get the older firmware to work ( Da Gopha, "Corrupt iPod file" #307, 04:29am Feb 10, 2005 CDT)
I'm sorry to say that I don't have any other solutions for you, except to implement one of the temporary fixes I've detailed in 1/2 of my consolidated summary ( Da Gopha, "SUMMARY: Corrupt file requests chkdsk :REPOST", 08:46am Feb 2, 2005 CDT) and wait for an official fix from Apple.
Kind regards,
Gopha.
Unfortunately, you are one of the (increasingly) many people who have a newer iPod, and who can't get the older firmware to work ( Da Gopha, "Corrupt iPod file" #307, 04:29am Feb 10, 2005 CDT)
I'm sorry to say that I don't have any other solutions for you, except to implement one of the temporary fixes I've detailed in 1/2 of my consolidated summary ( Da Gopha, "SUMMARY: Corrupt file requests chkdsk :REPOST", 08:46am Feb 2, 2005 CDT) and wait for an official fix from Apple.
Kind regards,
Gopha.
A brief update to the situation has been posted at
Da Gopha, "SUMMARY: Corrupt file requests chkdsk :REPOST" #44, 04:27pm Feb 14, 2005 CDT
and the complete index of the summary is at: Da Gopha, "SUMMARY: Corrupt file requests chkdsk :REPOST" #45, 05:07pm Feb 14, 2005 CDT
Kind regards,
Gopha.
and the complete index of the summary is at: Da Gopha, "SUMMARY: Corrupt file requests chkdsk :REPOST" #45, 05:07pm Feb 14, 2005 CDT
Kind regards,
Gopha.
wat should i do if i can't restore? i've tried uninstalling itunes, ipod and everything, but it seems like it's still not working... itunes won't recognize ipod and i can't restore it
I have the exact same problem...mine says corrupt file in regards to ipod_Control\itunes\itunes temp is corrupt or unreadable...tried soft reset and changing the visibleid and buildid..NO LUCK grrrrrrrrr help please..i really hope that apple does something cause there seems to be too many problems..and they re expensive.
An increasing number of people cannot fix the error by the methods we've suggested.
Try a Restore if you can, and refer to the following updated post for more info: Da Gopha, "SUMMARY: Corrupt file requests chkdsk :REPOST" #44, 04:27pm Feb 14, 2005 CDT
Gopha
Try a Restore if you can, and refer to the following updated post for more info: Da Gopha, "SUMMARY: Corrupt file requests chkdsk :REPOST" #44, 04:27pm Feb 14, 2005 CDT
Gopha
Hi all, will Apple replace an iPod that is having these problems with the system error? Also, has anyone found that after their iPod is in a 'deep sleep', it loses all it's battery power? Cheers.
iPod deep sleep to conserve power, but will naturally drain from a max charge to zero in around 2-3 weeks.
Apple is unlikely to replace an iPod with the chkdsk error, because there is nothing physically wrong with the iPod.
Gopha.
Apple is unlikely to replace an iPod with the chkdsk error, because there is nothing physically wrong with the iPod.
Gopha.
David - I find myself caught up in the same mess - could you email me the 3.0.1 firmware? thanks John i just purchased 40GB model.
bcosaert@netins.net
bcosaert@netins.net
Dear David,
I have been having the same problem with my wifes iPod.
Could you please email me 3.0.1 firmware updater?
Thank you for your help.
jsaunier@charter.net
I have been having the same problem with my wifes iPod.
Could you please email me 3.0.1 firmware updater?
Thank you for your help.
jsaunier@charter.net
Hi AbbyM
I have had this non stop since I got my ipod new at xmas.
Apparently the new ipod download fixes and degrags the ipod but it didn;t work for me.
I have had this non stop since I got my ipod new at xmas.
Apparently the new ipod download fixes and degrags the ipod but it didn;t work for me.
Folks,
Dunno if David or Chris are still mailing it out - it's been posted on a website. Follow the link in here:
Chris Capell, "SUMMARY: Corrupt file requests chkdsk :REPOST" #4, 12:03pm Feb 2, 2005 CDT
Cheers,
Gopha.
Dunno if David or Chris are still mailing it out - it's been posted on a website. Follow the link in here:
Chris Capell, "SUMMARY: Corrupt file requests chkdsk :REPOST" #4, 12:03pm Feb 2, 2005 CDT
Cheers,
Gopha.
Corrupt iPod file