1638 Views 3 Replies Latest reply: Nov 19, 2008 11:20 PM by kastryker
"iTunes could not connect to the iPhone "" because an umknown error occured (0xE8000001)."
This error is generally related to a USB connection issue. Try disconnecting all other USB devices, other than the keyboard and mouse, from your Mac and then testing again. Make sure your USB PCI card software is updated, if available. This article: http://support.apple.com/kb/TS1286 provides more tips for troubleshooting USB connection issues.
The iPhone does require USB 2.0
+Mac system requirements+
+Mac computer with USB 2.0 port+
+Mac OS X v10.4.10 or later+
+iTunes 7.7 or later+