razor edge on new MBP

I've been using Macs since they were first invented, getting a new one every couple years. I'm a writer working 10-12 hours a day on the keyboard, and I find my brand new MBP extremely uncomfortable, which is why I came here and sought this thread. I wanted to see if anybody else was having the same problem. After just 15 minutes on it I have marks on my wrists and the pads of my hands. This is a real issue, not just some phony complaint. The new MBP may LOOK good, but it is ergonomically terrible. The only solution I can think of, short of returning it and using my old one until there's a redesign, is using a foam wrist pad that's the length of the computer body.

so, then do as this thread suggests and file down your laptop.

you are better off starting a new serious thread addressing your concern then reviving this pointless thread, unless of course you are just trolling

by the way, you're the first "writer" to complain in a thread that has been around for months...

I Believe if you were to use proper hand position while typing you would not have this issue. Maybe practice proper hand position!!!

dude the edges on the new macbooks are sharp

<Edited by Moderator>

Oh my word 🙂

The internet was invented so people could discuss things.... and then shout at each other and call them names 🙂

When I first got my MB I used to think the leading edge was slightly uncomfortable - but then within a few weeks I stopped noticing it. I'm not sure if I changed my typing position or in fact did just 'get use to it'.

Now I've got my MBP I notice the same thing - slight 'annoyance' to the wrists when typing a lot. Again I'm sure it'll go in a few weeks once I'm use to it.

I don't think it's a 'design fault', I don't think it's worth shouting at Apple for. I do think it's a reasonable question though from somebody new to the laptops.

There were numerous threads about in the MB forum when I started looking - in fact I think that's WHY I started looking into the MB discussion forums.

Also, as a side note, in our office a few people complained about this on some of the newer Sony's - I don't think it's a MB/MBP unique thing.

It's a personal touch/feel issue isn't it? Same way I can't stand the older MBP keyboard - very personal, and not necessarily a 'design issue'?

Seen the picture on that interweb thingy - 'Sorry dear, can't come to bed yet, somebody on the internet is WRONG!' 😉

Lets make one thing perfectly clear for those who have filed down the sharp edges of the their laptops. Doing so in no way voids their warranty, unless they damaged a component in the process. Think about it, say I scratched the case with my keys by mistake, is my warranty voided of course not, likewise any thing I do to the exterior of the laptop will not affect the warranty, be it a decal, laser etching or filing the edges.

Will filing down the edges affect the resale value of the laptop, absolutely, but apple will honor the warranty unless they can show that the filing the edges somehow also damaged the laptop

Message was edited by: Michael Flynn

You're dead wrong - Michael.

Spoke to Apple rep on the phone and a manager at an Apple Store.

They said that: *FILING DOWN THE EDGES OF YOUR MACBOOK PRO _WILL DEFINITELY VOID_ YOUR WARRANTY* - Store manager even said they would refuse to touch it.

Message was edited by: Dr. Huxtable

Message was edited by: Dr. Huxtable

Customer Relations just confirmed that filing down the edges of your Macbook Pro would void the warranty too!

Your "key" analogy is ludicrous.

A key scratch is a mistake. Filing down a MBP is an intentional act of sheer stupidity. It will very easily damage internal components too.

I must agree with Dr. Huxtable.

The aluminum shell of a MBP (even the Unibody) is quite thin. A coarse file may be able to wear through the aluminum completely in short order, leaving you with a hole in your machine. I cannot believe that Applecare would not balk at a MBP with a hole in the shell, or even clearly intentional physical damage (which is what the file is).

In short, filing down the MBP is not a good idea at all. It may leave sharper edges than are already present, not to mention that the filings themselves could be dangerous. I *strongly advise* against intentionally altering the exterior of a MBP in a permanent way. Apple has sole discretion over the validity of a warranty claim in such a situation, which does not leave the user in a very good situation.

--Travis

The edge can be a bit sharp/uncomfortable. That being said I'm now using a mStand w/ a external keyboard that has eliminated my pains with it, lol. I usually ended up bunching my sweatshirt sleeves towards my wrists. Maybe get two of those smaller mouse wrist rests?

They said that: FILING DOWN THE EDGES OF YOUR MACBOOK PRO WILL DEFINITELY VOID YOUR WARRANTY - Store manager even said they would refuse to touch it.

Go back and reread the warranty information. There is no mention of altering or cosmetic damage on the case will void the entire warranty. Filing the case down will void that portion of the warranty, that is if there's a problem with the case but if the GPU fails on a macbook pro that has its edges filed down, apple is bound by its own documentation to honor the warranty.

If that was the case (no pun intended) then any slight damage on the case, such as scratches and minor dents will cause the entire warranty to be voided and no one would have a warranty.

Message was edited by: Michael Flynn

How can you compare an accident with an intentional act?

Look two senior managers at Apple have confirmed that it will void the warranty.

To use your handicapped analogies, it would then be acceptable for me to take my MBP and drop it from the second storey of my house and then go suggest that it should be covered by warranty.

OK Michael, I am going to go throw my MBP at the wall because then Apple will fix it or give me a new one.

Give me a break!

Michael Flynn wrote:
Filing the case down will void that portion of the warranty, that is if there's a problem with the case but if the GPU fails on a macbook pro that has its edges filed down, apple is bound by its own documentation to honor the warranty.

This is very misleading. A MBP is a fragile machine. The aggressive act of filing down edges can cause many issues.

If someone is dumb enough to do that, Apple WILL NOT give warranty.

Please call customer relations yourself and ask them before posting erroneous information.

I have to say that this is the first thing I noticed after buying the new Macbook. The edges are too sharp to a point I look to see if I cut myself. It is not so much when I am typing as it is when I am surfing the internet and using the trackpad non stop. The heel of my hand get so sore that I can feel it the next day. If Apple would just knock the edges down some, it would be fine. I am considering sanding it down along the edges. You would not need to take a lot off to make it comfortable. I just have not done it because of the metal dust it would cause and affraid of it getting in the keyboard. If at some point I do sand it, I understand that I am doing it at my own risk. You have to way the options and I am sure that most agree, you can get use to alot compared to $1200-$2000...

Hi, BR549BR, and welcome to Apple Discussions. Don't sand your MBP. Doing so will remove the anticorrosive anodized coating that protects the finish on that edge. If you think it's bad now while it's sharp but smooth, just think about what it'll be like if it starts corroding and roughening after prolonged contact with your skin. Instead, roll up a rag or a dishtowel or something and lay it on your desk along the front edge of the machine as padding, so the heel of your hand isn't resting heavily on the edge. And forget about cutting yourself — that's baloney.