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2.2 firmware update failed

Hi,
I was just trying to update to 2.2 firmware but update failed. iTunes gave some error but I just clicked okay without reading and now my iPhone is stuck on "connect to iTunes" screen. Have tried to reboot it but no use. iTunes can't detect the iPhone anymore.

Any ideas how can I fix it?

Posted on Nov 20, 2008 11:42 PM

Reply
65 replies

Nov 21, 2008 12:43 AM in response to spartan029

This happend to me updating to 2.1 and is why i will not update to 2.2 im scared it will happen again. I took mine to the apple store and they said this occured because i pluged my iphone into a friends computer before i put it on mine. They said if i plugged it back into my friends computer it would be fine and then i would just have to deauthorize it from his computer and then connect it to mine and it would be fine. I didnt want to take a chance so they just did a full restore in the store and i had to start from scratch. Same thing happend to another guy when i was in there. They said this is for security reasons so if your phone gets stolen then once the person tries to put it in their computer then they cant use it.

Nov 21, 2008 12:49 AM in response to emac89

wish i could say i ever plugged my iphone into anyone else's computer but i never have. i can honestly say my iphone has never interfaced with anything other than my own computer... =/

as long as my contacts were backed up into my computer and i can retrieve them, i'll be happy. for now, i have no idea what will happen when i stomp into the apple store tomorrow...

Nov 21, 2008 12:54 AM in response to mikee d.

yeah i think thats the only explanation they could give me but the other guy in there did not plug his into another computer either and they didnt know what to tell him. They said that theyve never seen this problem before and it was weird that they had 2 of this same problem that they have never seen before in the same day.

2.2 firmware update failed

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